• torbent

    (@torbentschechnegmailcom)


    Since a recent update I get this error all the time I visit the widgets section in WP:

    [Thu Apr 06 18:02:00 2017] [-:error] [pid 6507] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 1048576 bytes) in /is/htdocs/wp12609352_VV1S5F779V/www/wp-content/plugins/custom-sidebars/inc/class-custom-sidebars-visibility.php on line 483

    This hasnt been there before – so maybe a recent update causes this issue?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @torbentschechnegmailcom,

    Hope you’re doing well today!

    Sorry to hear you have this issue. This error means that site’s memory is not enough to execute a function/script.

    Try to increase the memory limit by editing the /wp-admin/php.ini file. Edit php.ini and change the line bellow; If your line shows 128M try 256M:
    memory_limit = 256M

    In case there is ni php.ini in the /wp-admin/, please feel free to created it.

    Thank you for your rating nad let me know how it went!

    Kind regards,
    Nastia

    Thread Starter torbent

    (@torbentschechnegmailcom)

    Hi Nastia,
    Thanks for getting back to me. I did set up a memory limit of 256MB before writing my first post, but the issue is still there…

    Hello @torbentschechnegmailcom,

    256MB should be enough, but in this case can you increase it to 512? If you change plugin to version before update is that error gone? Would it be possible to check that?

    kind regards,
    Kasia

    Thread Starter torbent

    (@torbentschechnegmailcom)

    Hey Kasia,
    I can try that, but where can I download older versions of the plugin?

    Hi @torbentschechnegmailcom,

    You can go here and scroll down to the end of page where you will see version selector in order to download older version:
    https://ww.wp.xz.cn/plugins/custom-sidebars/advanced/

    Let us know how it goes.

    Cheers,
    Predrag

    Thread Starter torbent

    (@torbentschechnegmailcom)

    Hey,
    I tried other versions – down to 3.0.0.0 but nothing changed.

    Then I changed the PHP version of the server from 5.6 to 7.0 and now it works! 🙂

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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