Hey,
You can access the export feature directly by navigating to ‘/wp-admin/export.php’
If it is a highly customized dashboard there may be a single “White Label” or similar plugin that you can deactivate.
If it was removed via a function within the theme (or more appropriately a custom plugin) you can search the functions.php for the following remove_menu_page( 'tools.php' ) (source) and remove the associated function and hook.
Thanks Josh. The export.php doesn’t work, it comes up with an error message, not found.
I’ll look through the functions.php to see what I can find.
Hi there! I had the same problem but I hired a programmer to fix it (by the way it cost me a lot). That is why I would like to know how to do it myself and to to pay anyone. Thanks.
@l_bush: It is considered impolite to interrupt another poster’s ongoing thread unless you are posting a solution or suggestion. It causes significant problems for the forum’s volunteers and prevents us from being able to track issues by topic. Please post your own topic.
I’m back. No good. There’s no such line in the functions.php file. I’m really stumped. I disabled the theme in the hope that it might revert to the default but it didn’t. I have updated WordPress and other plugins but the theme, when re-enabled, now doesn’t work. I feel like I’ve made a right royal mess of things and will have to engage someone just as l_bush mentioned. I dread to think what it might cost, although admittedly the client will wear most of the cost.
If you think of anything else, please let me know.
I have the same problem. My non-responsive web designer block the tools and plug-ins on Dashboard. Could anyone help to bring the tools and plug-ins back?
Fortunately, I was able to run ‘/wp-admin/export.php’and’/wp-admin/plugins.php. Maybe I have an easy fix.
I don’t have the ftp access to do that. I’ve had to completely rebuild the site on another install.
