Tooltips applied to headings

Resolved batuhanarican
(@batuhanarican)

8 years ago

Hi,

I have set up a couple glossary terms to test the plugin, but the tooltips are applied on headings too. I only want them on regular text.

I have read that tooltips were automatically disabled on headings, but not on my website unfortunately.

Viewing 15 replies - 1 through 15 (of 15 total)

Plugin Author Daniele Scasciafratte
(@mte90)

8 years ago

Hi,
we need a content where the problem is happening to replicate in our system together with the GLossary plugin version and the PHP version (also if it is running a visual composer).

Without this information is difficult to investigate and understand the issue.

Thread Starter batuhanarican
(@batuhanarican)

8 years ago

Hi,

Here is an example of an imported article from an earlier website:
https://demo-hrnavigator.nl/arbodienst-waarom-zonder-kunt/

And here is a newly created article which works fine:
https://demo-hrnavigator.nl/tooltip-example/

The Glossary (Premium) version we are using is: 1.6.0
The PHP version is: 7.2.6
We do not have or make use of Visual Composer.

Plugin Author Daniele Scasciafratte
(@mte90)

7 years, 12 months ago

Hi,
Can I have a temporary access to the website?
Can you send that to [email protected]?
So I will investigate about the problem and test in our test system your content and try to find the issue.

Thread Starter batuhanarican
(@batuhanarican)

7 years, 11 months ago

Hi Daniele,

I found the source of the bug. If a header is bold, tooltips will be applied.

I will send you the account details to [email protected] so you can take a look at it.
Thread Starter batuhanarican
(@batuhanarican)

7 years, 11 months ago
Hi Daniele,

I can see that the tooltips are showing up inside the text right now.

Edit: The update fixed this, but strong headers are still showing tooltips. Did you find a fix?
- This reply was modified 7 years, 11 months ago by batuhanarican.
Plugin Author Daniele Scasciafratte
(@mte90)

7 years, 11 months ago

Hi Batuhan,
I written to you an email the 2018/06/21 without any reply from you about your problem.
The 1.6.1 don’t include any fix for your problem, we focused in other part of the code in that release.
Probably was only a caching problem.

Thread Starter batuhanarican
(@batuhanarican)

7 years, 11 months ago

Hi Daniele,

I have sent you an email with account details to log in to the website. I can send it again if you did not receive it.

Plugin Author Daniele Scasciafratte
(@mte90)

7 years, 11 months ago

Hi Batuhan,
I will resend my reply of 2018/06/21 to you right now to continue the discussion.

Thread Starter batuhanarican
(@batuhanarican)

7 years, 11 months ago

Hi Daniele,

I did not receive anything, unfortunately.

Plugin Author Daniele Scasciafratte
(@mte90)

7 years, 11 months ago

Can you send an email? So I can check if the one that I have is the right one? Did you checked in your spam inbox?

Thread Starter batuhanarican
(@batuhanarican)

7 years, 11 months ago

I have sent you an email right now.

Plugin Author Daniele Scasciafratte
(@mte90)

7 years, 11 months ago

I received the email and replied.
If you cannot receive that can you write to me from another email?
maybe is you spam filter that create issues.

Plugin Author Daniele Scasciafratte
(@mte90)

7 years, 11 months ago

Closed because the problem was heading with other html tag inside.

w3arts
(@w3arts)

7 years, 9 months ago

I Have the same problem. My heading looks like

<h2 style="text-align: left;">Wie kann ich Beiträge in WordPress veröffentlichen?</h2>

I’m using Version 1.6.5

Plugin Author Daniele Scasciafratte
(@mte90)

7 years, 9 months ago

Can you try removing the style attribute and see if the problem happen again?

Viewing 15 replies - 1 through 15 (of 15 total)

The topic ‘Tooltips applied to headings’ is closed to new replies.