• Resolved Jacob_26

    (@jacoblindner)


    Hello,

    Since the last update I’m having unwanted space at the top and bottom of each email, about 50 – 70 px. I don’t know how to get rid of it. I already set all margin and padding options to zero in the settings. I hope you can help me out.

    Thank you

    Jacob

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support muddasirhayat

    (@muddasirhayat)

    Hi @jacoblindner,

    Thank you for contacting us.

    We hope you are doing well. We have escalated this case to our technical team for further investigation and to replicate the reported scenario. We will keep you updated as soon as we receive any feedback from them.

    In the meantime, if you encounter any other issues, please don’t hesitate to let us know so we can review those as well.

    Thank you for your continued cooperation and support.

    Thanks & Regards,
    WP Experts Support Team

    Plugin Support muddasirhayat

    (@muddasirhayat)

    Hi @jacoblindner,

    We have attempted to replicate the scenario on our end, but we are unable to fully understand the issue you’re experiencing. To assist you more effectively, could you please provide a screencast video demonstrating the exact issue? This will help us identify the problem more accurately and provide you with a prompt resolution.

    Thank you.

    Thread Starter Jacob_26

    (@jacoblindner)

    Hello,

    I solved it. In admin/templates/partial/header.php was a margin with 70 px top and bottom defined, I changed it to 0 px, now it works fine.

    Thank you, best

    Jacob

    Thread Starter Jacob_26

    (@jacoblindner)

    It was a padding in the wrapper, not a margin…

    Plugin Support muddasirhayat

    (@muddasirhayat)

    Hi @jacoblindner,

    Thank you for your update.

    If you have any other questions feel free to contact us.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Top and Bottom Space’ is closed to new replies.