Top banner gone

  • vikasbobi

    (@vikasbobi)


    5 years, 8 months ago

    Hi there,
    I like elementor page builder & I’m thanful to elementor developers for it but in the same time, I’m sure that will not get any answer or productive solution from elementor support team (I think its worst support team of wordpress).

    Just want to inform that top banner after update of elementor to 3.0.1.1 is gone https://prnt.sc/urq39a & it shows just white block but at backend, everything seems ok https://prnt.sc/urq2jh. I’m going to roll back the site & will update later when this bug will be removed.
    Suggest other elementor users to save data files before update so u can roll back, if required.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ArielK

    (@arielk-1)

    5 years, 8 months ago

    Did you try to clear the cache after the update?

    Thread Starter vikasbobi

    (@vikasbobi)

    5 years, 8 months ago

    Yes even at cdn

    Thread Starter vikasbobi

    (@vikasbobi)

    5 years, 8 months ago

    Rolled back to previous version & banner is back https://prnt.sc/urxaek. Just FYI plugins theames r updated till latest versions.
    Its nealy more than month from my previous ticket but no ans from elementor so no hope for this ticket also.

    Thread Starter vikasbobi

    (@vikasbobi)

    5 years, 7 months ago

    The worst support in this forum is of Elementor. No need to write them, after my experience of more than a year with them can say for free version I give them negative -ve rating.

Viewing 4 replies - 1 through 4 (of 4 total)

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