Total Amount is 0 :(

  • Resolved makiza

    (@makiza)


    2 years, 10 months ago

    Hello, I just installed the plugin, but when I pay I get everything in 0.

    Subtotal $0

    Fee $0

    Discount $0

    Total $0

    Thanks for your help.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Stiofan

    (@stiofansisland)

    2 years, 10 months ago

    This sounds like it could be a JS error, can you provide a link to your site?

    Thanks,

    Stiofan

    Thread Starter makiza

    (@makiza)

    2 years, 10 months ago

    Hello, this is the link of the testing site. https://lordtroll.com/?getpaid_embed=1&item=11%7C0

    Plugin Contributor Paolo

    (@paoltaia)

    2 years, 10 months ago

    Hi @makiza, I do see jQuery errors on that page:

    Please check Settings > AyeCode UI > Frontend
    Load JS: It should have “Core + Popper” selected.

    Let me know if that’s the issue.

    If you instead you need further support, please contact us through our website: https://wpgetpaid.com/support/ so that I can assign your ticket to a developer.

    Thanks,

    Thread Starter makiza

    (@makiza)

    2 years, 10 months ago

    Hello, I don’t understand how to activate that, 3 days ago I sent an email to that address, but no one answered me, and I just bought the membership ;(

    Plugin Contributor Paolo

    (@paoltaia)

    2 years, 10 months ago

    I replied, you should have gotten an email.

    Thread Starter makiza

    (@makiza)

    2 years, 10 months ago

    Hello, yes I received your email. Thank you very much for your help, the problem is solved. Thank you 🙂

    asy1mpo

    (@asy1mpo)

    2 years, 10 months ago

    How was it solved? I have GetPaid plugin and the payment form. But the sub total and total say £0 no many the price of the item or the quantity

    Update – I actually found the answer myself. My issue was because I have some extra code added which delays the start – extends the trial till an exact date in the future. When I get rid of this code snippet, it all works fine.

    • This reply was modified 2 years, 10 months ago by asy1mpo. Reason: Fixed issue/found out why its happening
Viewing 7 replies - 1 through 7 (of 7 total)

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