• Resolved cinziab

    (@cinziab)


    Hello,
    There is an error in displaying the total of products I entered in my shop.
    The site is showing:
    All (177) Published (158) Trash (27) Sorting.
    I cannot find the error and I don’t know how to correct it.
    Do you have any idea how to solve it?
    Thanks in advance for your help.
    Cinz

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hey @cinziab

    This kind of problem can be sometimes caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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