Total reviews error
-
We’re experiencing an issue updating the total number of Google reviews displayed in the widget.
All new reviews have been downloaded, but the total displayed in the widget doesn’t match the total displayed on the client’s Google My Business listing.
We’ve attached screenshots so you can see the error.
https://snipboard.io/mipDQH.jpg
https://snipboard.io/iYr5hE.jpgThe page I need help with: [log in to see the link]
-
URL: https://www.mondialcucine.com
MySQL Version: 5.5.5
WP Table Prefix: wp_hsR7_
WP Version: 6.4.6
Server Name: http://www.mondialcucine.com
Cookie Domain: http://www.mondialcucine.com
CURL Library Present: Yes
CSS path: /var/www/vhosts/mondialcucine.com/httpdocs/wp-content/uploads/trustindex-google-widget.css
PHP Info:
Version: 7.4.33
Memory Usage: 148.41MB
Memory Limit: 256M
Max Upload Size: 32M
Max Post Size: 32M
Allow URL fopen: On
Allow URL Include: Off
Display Errors: Off
Max Script Execution Time: 400 seconds
WP_HTTP_BLOCK_EXTERNAL: not defined
WP_ACCESSIBLE_HOSTS: not defined
Plugin: Widgets para reseñas de Google
Plugin Version: 11.4
Options:
active: 1
version: 10.4.1
page-details: Array
(
[id] => ChIJ60CtzCuHoxIRh7gYcAgA-Qc
[name] => Mondial Cucine
[address] => C/ de Velázquez, 76, 08812 Les Roquetes del Garraf, Barcelona, Spain
[avatar_url] => https://lh5.googleusercontent.com/p/AF1QipMV072ARlqqvZQmbXdLUKGWlGPnIZDeL8yURrdz=w900-h900-k-no-p
[rating_number] => 63
[rating_score] => 5
)subscription-id: proxy-check: style-id: 5 review-content: <div class="ti-widget" data-layout-id="5" data-set-id="" data-pid="" data-pager-autoplay-timeout="6" data-review-target-width="275" data-language="es" > <div class="ti-widget-container ti-col-4"> <div class="ti-footer source-%platform%"> <div class="ti-rating-text"> <strong class="ti-rating"> Rating_Text </strong> </div> <span class="ti-stars star-lg"> <span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span> </span> <div class="ti-rating-text"> <span class="nowrap">A base de <strong>RATING_NUMBER reseñas</strong></span> </div> <div class="ti-large-logo"> <div class="ti-v-center"> <img class="ti-logo-fb" src="https://cdn.trustindex.io/assets/platform/%platform%/logo.svg" alt="%platform%" width="150" height="25" /> </div> </div> </div> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-text-container ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Ocultar" data-open-text="Leer más" ></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-line"> <div class="dot"></div> </div> <div class="ti-footer-filter-text"><!-- FOOTER FILTER TEXT --></div> </div> </div> </div> filter: scss-set: ligth-border lang: es no-rating-text: 0 dateformat: d/m/Y rate-us-feedback: verified-icon: 0 enable-animation: 1 show-arrows: 1 content-saved-to: 11.4 show-reviewers-photo: 0 download-timestamp: 2025-09-08 12:01:12 widget-setted-up: 1 disable-font: 1 show-logos: 1 show-stars: 1 load-css-inline: align: review-text-mode: amp-hidden-notification: review-download-token: 5e267fd0f4 review-download-inprogress: review-download-request-id: e427a8403625g53f review-download-modal: 0 review-download-is-connecting: review-manual-download: reply-generated: footer-filter-text: show-header-button: reviews-load-more: activation-redirect: notifications: Array ( [rate-us] => Array ( [hidden] => 1 ) [not-using-no-widget] => Array ( [active] => ) [review-download-available] => Array ( [active] => [do-check] => ) [review-download-finished] => Array ( [email] => ) )Reviews: Array
(
[0] => stdClass Object
(
[id] => 1
[user] => Johanna Clement
[user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjW86gPgJ7C3_pYBNA46EXio0Dk_ZuryVpZhuxFkR6ayTA6crHwieQ=s120-c-rp-mo-ba3-br100
[text] => Always happy to work with Jordi and Mondial Cuisine. Very professional and great quality. Just added a little galley kitchen to Clients studio in Sitges. Great result.
[rating] => 5.0
[highlight] =>
[date] => 2025-06-20
[reviewId] => Ci9DQUlRQUNvZENodHljRjlvT2tsRk5IUnRkalZsWVVWb1dGcHJheTFUUVRaNWFrRRAB
[reply] =>
)[1] => stdClass Object ( [id] => 2 [user] => Javi Castellano Pozo [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjWsQtx4GgzZOwbmLoWPVnQrOdXCsIABlHjS7XTR0hFozvVJCj8J=s120-c-rp-mo-br100 [text] => ¡Estoy encantado con esta cocina! Los materiales se sienten de excelente calidad, los acabados están muy cuidados, y cada detalle está pensado para optimizar el espacio. Además, la distribución es ideal para cocinar cómodamente sin perder estilo. ¡Una cocina de revista! Muchas Gracias Jordi por el trato y la atención, totalmente recomendados. [rating] => 5.0 [highlight] => [date] => 2025-06-12 [reviewId] => Ci9DQUlRQUNvZENodHljRjlvT2t4dlVsZG5hRWQ1U0VoUkxXRTVTVWR4YzNKSFIwRRAB [reply] => Muchísimas gracias por vuestra reseña! Nos alegra saber que estáis tan satisfechos con vuestra cocina y que los materiales, los acabados y la distribución han estado a la altura de vuestras expectativas. Cuidamos cada detalle para crear espacios funcionales y con estilo, y es un placer saber que lo valoráis. Gracias también por destacar el trato y la atención. Ha sido un verdadero gusto acompañaros en este proyecto. Disfrutad mucho vuestra nueva cocina y gracias por recomendarnos! ) [2] => stdClass Object ( [id] => 3 [user] => meri montaner [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocJgxSMwWHZqWXWvuG0Jo94AiQscp56GKhXE13KAQXPU_1qoDA=s120-c-rp-mo-br100 [text] => Recientemente reformé mi cocina y no puedo estar más satisfecha con los muebles que adquirí en Mondial Cucine. Desde el primer momento, el trato fue profesional y muy amable. El personal me asesoró con paciencia, ayudándome a elegir los diseños que mejor se adaptaban a mi espacio y estilo. Cumplieron con los plazos de entrega y la instalación fue rápida y sin inconvenientes, además de un servicio postventa excelente. Sin duda, recomiendo esta tienda a quienes estén buscando renovar su cocina. [rating] => 5.0 [highlight] => [date] => 2025-06-12 [reviewId] => ChdDSUhNMG9nS0VLSERtWjdha3YyYWl3RRAB [reply] => Muchas gracias por vuestra reseña! Nos alegra saber que estáis tan satisfechos con vuestra cocina y con la experiencia en Mondial Cucine. Valoramos mucho vuestra mención al asesoramiento, la atención personalizada y el cumplimiento de los plazos, ya que son aspectos que cuidamos en cada proyecto. Ha sido un placer acompañaros en esta reforma, y nos alegra saber que todo el proceso, desde el diseño hasta la instalación y el postventa, ha sido tan positivo. ¡Gracias por vuestra confianza y por recomendarnos! Disfrutad mucho de vuestra nueva cocina. ) [3] => stdClass Object ( [id] => 4 [user] => Yolanda Siles Martinez [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjUwLI6viHQ4Y1gwEv4LIoZCYuuze7ROKcLCTgXTgLgdqRtgozAZ=s120-c-rp-mo-br100 [text] => Muy contenta con el trabajo realizado. Son muy profesionales, y puntuales con los plazos y horarios. Totalmente recomendable. [rating] => 5.0 [highlight] => [date] => 2025-06-09 [reviewId] => ChdDSUhNMG9nS0VLLV85ODI4bmMzNHZnRRAB [reply] => Muchas gracias por tu reseña! Nos alegra saber que estás contenta con el trabajo realizado y que valoras nuestra profesionalidad y puntualidad. Gracias por recomendarnos, y esperamos poder acompañarte en futuros proyectos. ) [4] => stdClass Object ( [id] => 5 [user] => Carmen Martinez [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjWPk5-reGHyXgwDJFN4GkBwoZgvjRs0bks9KYFc0SIA48Vmhjne=s120-c-rp-mo-ba2-br100 [text] => Escelente muchas gracias [rating] => 5.0 [highlight] => [date] => 2025-06-09 [reviewId] => ChdDSUhNMG9nS0VOdXl5T0xYNHJ5OG9RRRAB [reply] => ¡Muchas gracias por tu confianza! Nos alegra saber que quedaste satisfecho con los trabajos realizados. Siempre estamos aquí para ayudarte cuando lo necesites. ) [5] => stdClass Object ( [id] => 6 [user] => SEBASTIAN SANCHEZ [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLWa_vVia6TjBaiUY8m7u8ueQ8xggKIpkgTSQpnxTqqy7pE2w=s120-c-rp-mo-ba2-br100 [text] => Excelente trabajo. Estamos muy conformes con el producto terminado, y la relación precio/calidad, muy buena la atención de Jordi y su equipo, lo recomiendo!!! Gracias ☺️ [rating] => 5.0 [highlight] => [date] => 2025-03-26 [reviewId] => ChZDSUhNMG9nS0VJQ0FnTUR3b2RQa1h3EAE [reply] => Muchas gracias por tu reseña! Nos alegra saber que estás satisfecho con el producto y con nuestra atención. Para nosotros, la calidad y el buen servicio son lo más importante. Jordi y todo el equipo te agradecen la confianza. Esperamos poder atenderte nuevamente! ) [6] => stdClass Object ( [id] => 7 [user] => Pablo Gelber [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjWKT-WBoHPX2vKs_bv4ivnh45uISHd4u2U0qXZu2wboNKwS6fFN=s120-c-rp-mo-ba2-br100 [text] => Luego de 2 meses de uso de nuestra cocina, podemos afirmar que no sólo la atención, el servicio y el resultado final fueron impecables, sino que todo funciona de maravilla y con gran calidad de materiales. Y a un costo muy inferior a marcas "mas top" e incluso que a una cocina de IKEA. Super recomendables, empresa familiar que siempre suma [rating] => 5.0 [highlight] => [date] => 2025-02-28 [reviewId] => ChdDSUhNMG9nS0VJQ0FnTURnejlQVjVnRRAB [reply] => Muchisimas gracias Pablo ! Nos encanta saber que, después de dos meses de uso, sigues disfrutando de tu cocina y que nuestra calidad y servicio cumplieron con tus expectativas. Trabajamos con pasión para ofrecer lo mejor a un precio justo. Gracias por confiar en nuestro equipo y por tu recomendación. ¡Siempre bienvenidos! ) [7] => stdClass Object ( [id] => 8 [user] => fabi marquez [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjXQH38AKuHVb7cRFeNmNDK8Nk3eMeqN19a4CUazl4H2I-vvZlI=s120-c-rp-mo-br100 [text] => 10/10 Somos una pareja joven con lo que buscábamos algo económico pero de calidad. Ellos se adaptaron a nosotros en todos los sentidos, con una atención personal y familiar. Hay veces que no vale la pena ir a IKEA [rating] => 5.0 [highlight] => [date] => 2024-12-03 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSURQMGVmN1VnEAE [reply] => Muchas gracias por su reseña Fabi. Nos llena de satisfacción saber que cumplimos con sus expectativas ofreciendo una atención personalizada y de calidad. Nos esforzamos por adaptarnos a las necesidades de cada cliente, y comentarios como el suyo nos motivan a seguir dando lo mejor. ¡Será un placer atenderlos nuevamente! ) [8] => stdClass Object ( [id] => 9 [user] => Miriam Ferreira Arrebola [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocJnVuGzvonE9FPIdLAQZ5AWYlWaNpKTSDOYNfq2xEAjsd54Qg=s120-c-rp-mo-br100 [text] => [rating] => 5.0 [highlight] => [date] => 2024-10-12 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUNYNklDTmF3EAE [reply] => Muchas gracias por tu valoración Miriam ) [9] => stdClass Object ( [id] => 10 [user] => Marta M.A. [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjUKUzlA1Pz88jDoGs4WUWQeays7jy1dcw-mmTVVNSbEhlIPfEPe=s120-c-rp-mo-ba3-br100 [text] => Hem encarregat una "encimera" i pica. La atenció ha estat fantàstica desde un inici. Han anat molt ràpid en la colocació i ha quedat preciós. [rating] => 5.0 [highlight] => [date] => 2024-10-02 [reviewId] => ChZDSUhNMG9nS0VJQ0FnSURuMFBqeVhBEAE [reply] => Moltes gràcies per la vostra valoració Marta, i moltes gràcies per les vostres paraules. Ens enorgulleix saber que hem complert amb les vostres expectatives i que heu quedat tan contents. Ha estat tot un plaer ) )CSS: .ti-amp-iframe-body{background:#ffffff}.ti-widget.ti-goog{width:100%;display:block;overflow:hidden;text-align:left;direction:ltr;box-sizing:border-box}.ti-widget.ti-goog *,.ti-widget.ti-goog *:after{box-sizing:border-box}.ti-widget.ti-goog *:before,.ti-widget.ti-goog *:after{-webkit-box-ordinal-group:1 !important;content:unset}.ti-widget.ti-goog:before{display:none !important}.ti-widget.ti-goog a{text-decoration:underline !important;color:inherit}.ti-widget.ti-goog a.ti-header{text-decoration:none !important}.ti-widget.ti-goog a[href=”#”]:not(.ti-show-original-text),.ti-widget.ti-goog a:not([href]){text-decoration:none !important;pointer-events:none}.ti-widget.ti-goog .ti-widget-container,.ti-widget.ti-goog .ti-widget-container *{font-family:inherit;font-size:14px;line-height:1.4em;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box}.ti-widget.ti-goog strong,.ti-widget.ti-goog strong *{font-weight:bold}.ti-widget.ti-goog .ti-widget-container{display:block;color:#000000;margin-bottom:15px}.ti-widget.ti-goog .ti-widget-container .ti-name{font-weight:bold;font-size:14px;overflow:hidden;padding-right:25px;white-space:nowrap;text-overflow:ellipsis;color:#000000;margin-bottom:2px}.ti-widget.ti-goog .ti-widget-container .ti-name a{text-decoration:none !important;font-size:inherit}.ti-widget.ti-goog .ti-widget-container .ti-name a:hover{text-decoration:underline !important}.ti-widget.ti-goog .ti-widget-container .ti-date{color:#000000;opacity:0.5;font-size:11.2px !important}.ti-widget.ti-goog .ti-profile-img{margin:0 15px 0 0 !important}.ti-widget.ti-goog .ti-profile-img img{width:40px !important;height:40px !important;padding:0px !important;display:block;border-radius:30px;min-width:initial !important;max-width:initial !important;object-fit:cover;object-position:top}.ti-widget.ti-goog .ti-profile-img .ti-profile-img-sprite{display:inline-block;float:left;background:white;background-repeat:no-repeat;width:40px;height:40px;border-radius:30px}.ti-widget.ti-goog .ti-profile-details{-webkit-box-flex:1;-ms-flex:1;flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;text-align:left;margin:0 !important;display:flex;flex-direction:column;justify-content:center}.ti-widget.ti-goog .ti-stars{margin-top:3px;white-space:nowrap;display:block}.ti-widget.ti-goog .ti-star{width:17px;height:17px;display:inline-block;margin:0 !important;margin-right:1px !important;background-size:contain;background-repeat:no-repeat}.ti-widget.ti-goog .ti-star:before,.ti-widget.ti-goog .ti-star:after{content:none !important}.ti-widget.ti-goog .ti-footer{margin-top:15px;padding-top:0px;text-align:center;line-height:1.45em}.ti-widget.ti-goog .ti-footer .ti-name{color:#000000;font-size:15px;margin-bottom:5px;overflow:hidden;text-overflow:ellipsis}.ti-widget.ti-goog .ti-footer .ti-stars{margin-bottom:3px;margin-top:0px;line-height:0}.ti-widget.ti-goog .ti-footer .ti-profile-details{padding-top:4px}.ti-widget.ti-goog .ti-footer .ti-inner{padding-bottom:10px}.ti-widget.ti-goog .ti-footer-filter-text{font-size:15px !important;color:#000000;margin-bottom:0 !important;padding:0 15px;text-align:left;margin:12px 28px}.ti-widget.ti-goog .ti-footer-filter-text:empty{margin:0 !important}@media (max-width:479px){.ti-widget.ti-goog .ti-footer-filter-text{text-align:center !important}}.ti-widget.ti-goog .star-lg .ti-star{width:30px !important;height:30px !important}.ti-widget.ti-goog .ti-d-none{display:none !important}.ti-widget.ti-goog.ti-icon-size1 .ti-review-header:after{width:25px;height:25px}.ti-widget.ti-goog.ti-icon-size1 .ti-widget-container .ti-name{padding-left:30px}.ti-widget.ti-goog.ti-icon-size2 .ti-review-header:after{width:30px;height:30px}.ti-widget.ti-goog.ti-icon-size2 .ti-widget-container .ti-name{padding-left:35px}.ti-widget.ti-goog .ti-rating-text,.ti-widget.ti-goog .ti-rating-text strong,.ti-widget.ti-goog .ti-rating-text strong a,.ti-widget.ti-goog .ti-rating-text strong span,.ti-widget.ti-goog .ti-rating-text span strong,.ti-widget.ti-goog .ti-rating-text span,.ti-widget.ti-goog .ti-footer,.ti-widget.ti-goog .ti-footer strong,.ti-widget.ti-goog .ti-footer span,.ti-widget.ti-goog .ti-footer strong a{font-size:14px;color:#000000}.ti-widget.ti-goog .ti-large-logo{display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;margin-bottom:0 !important}.ti-widget.ti-goog .ti-large-logo .ti-v-center{-ms-flex-item-align:center !important;align-self:center !important;text-align:center;-ms-flex-preferred-size:0;flex-basis:0;-ms-flex-positive:1;flex-grow:1;max-width:100%}.ti-widget.ti-goog .ti-large-logo img{margin:auto;padding:0 !important;display:block !important;position:relative}.ti-widget.ti-goog .nowrap{white-space:nowrap;display:inline-block;margin:0 2px}.ti-widget.ti-goog .nowrap:first-of-type{margin-left:0}.ti-widget.ti-goog .nowrap:last-of-type{margin-right:0}.ti-widget.ti-goog .ti-reviews-container-wrapper .ti-inner>.ti-stars,.ti-widget.ti-goog .ti-reviews-container-wrapper .ti-popup-inner>.ti-stars{margin-bottom:8px;margin-top:15px;text-align:left}.ti-widget.ti-goog .ti-reviews-container-wrapper{overflow:hidden;display:-ms-flexbox;display:flex;-ms-flex-wrap:nowrap;flex-wrap:nowrap;margin:0 20px;padding-top:5px}.ti-widget.ti-goog .ti-col-1 .ti-review-item{-ms-flex:0 0 100%;flex:0 0 100%;max-width:100%}.ti-widget.ti-goog .ti-widget-container{display:-ms-flexbox;display:flex;flex-wrap:nowrap;align-items:center;-ms-flex-wrap:nowrap;-ms-flex-align:center}.ti-widget.ti-goog .ti-col-1{-ms-flex-wrap:wrap;flex-wrap:wrap}.ti-widget.ti-goog .ti-col-1 .ti-reviews-container,.ti-widget.ti-goog .ti-col-1 .ti-footer{margin-top:0px;padding-right:0px;margin-bottom:30px;-ms-flex:0 0 100%;flex:0 0 100%;max-width:100%}.ti-widget.ti-goog .ti-col-2 .ti-footer,.ti-widget.ti-goog .ti-col-2 .ti-reviews-container{-ms-flex:0 0 50%;flex:0 0 50%;max-width:50%}.ti-widget.ti-goog .ti-col-2 .ti-review-item{-ms-flex:0 0 100%;flex:0 0 100%;max-width:100%}.ti-widget.ti-goog .ti-col-3 .ti-footer{-ms-flex:0 0 33.333%;flex:0 0 33.333%;max-width:33.333%}.ti-widget.ti-goog .ti-col-3 .ti-reviews-container{-ms-flex:0 0 66.666%;flex:0 0 66.666%;max-width:66.666%}.ti-widget.ti-goog .ti-col-3 .ti-review-item{-ms-flex:0 0 50%;flex:0 0 50%;max-width:50%}.ti-widget.ti-goog .ti-col-4 .ti-footer{-ms-flex:0 0 25%;flex:0 0 25%;max-width:25%}.ti-widget.ti-goog .ti-col-4 .ti-reviews-container{-ms-flex:0 0 75%;flex:0 0 75%;max-width:75%}.ti-widget.ti-goog .ti-col-4 .ti-review-item{-ms-flex:0 0 33.333%;flex:0 0 33.333%;max-width:33.333%}.ti-widget.ti-goog .ti-col-5 .ti-footer{-ms-flex:0 0 20%;flex:0 0 20%;max-width:20%}.ti-widget.ti-goog .ti-col-5 .ti-reviews-container{-ms-flex:0 0 80%;flex:0 0 80%;max-width:80%}.ti-widget.ti-goog .ti-col-5 .ti-review-item{-ms-flex:0 0 25%;flex:0 0 25%;max-width:25%}.ti-widget.ti-goog .ti-col-6 .ti-footer{-ms-flex:0 0 16.666%;flex:0 0 16.666%;max-width:16.666%}.ti-widget.ti-goog .ti-col-6 .ti-reviews-container{-ms-flex:0 0 83.333%;flex:0 0 83.333%;max-width:83.333%}.ti-widget.ti-goog .ti-col-6 .ti-review-item{-ms-flex:0 0 20%;flex:0 0 20%;max-width:20%}.ti-widget.ti-goog .ti-col-7 .ti-footer{-ms-flex:0 0 14.286%;flex:0 0 14.286%;max-width:14.286%}.ti-widget.ti-goog .ti-col-7 .ti-reviews-container{-ms-flex:0 0 83.333333%;flex:0 0 83.333333%;max-width:83.333333%}.ti-widget.ti-goog .ti-col-7 .ti-review-item{-ms-flex:0 0 16.666%;flex:0 0 16.666%;max-width:16.666%}.ti-widget.ti-goog .ti-col-8 .ti-footer{-ms-flex:0 0 12.5%;flex:0 0 12.5%;max-width:12.5%}.ti-widget.ti-goog .ti-col-8 .ti-reviews-container{-ms-flex:0 0 85.714%;flex:0 0 85.714%;max-width:85.714%}.ti-widget.ti-goog .ti-col-8 .ti-review-item{-ms-flex:0 0 14.286%;flex:0 0 14.286%;max-width:14.286%}.ti-widget.ti-goog .ti-col-9 .ti-footer{-ms-flex:0 0 11.111%;flex:0 0 11.111%;max-width:11.111%}.ti-widget.ti-goog .ti-col-9 .ti-reviews-container{-ms-flex:0 0 88.889%;flex:0 0 88.889%;max-width:88.889%}.ti-widget.ti-goog .ti-col-9 .ti-review-item{-ms-flex:0 0 12.5%;flex:0 0 12.5%;max-width:12.5%}.ti-widget.ti-goog .ti-col-10 .ti-footer{-ms-flex:0 0 10%;flex:0 0 10%;max-width:10%}.ti-widget.ti-goog .ti-col-10 .ti-reviews-container{-ms-flex:0 0 90%;flex:0 0 90%;max-width:90%}.ti-widget.ti-goog .ti-col-10 .ti-review-item{-ms-flex:0 0 11.111%;flex:0 0 11.111%;max-width:11.111%}.ti-widget.ti-goog .ti-reviews-container{position:relative;display:block}.ti-widget.ti-goog .ti-read-more{display:block;padding:5px 0 0;text-align:left}.ti-widget.ti-goog .ti-read-more span{display:inline-block;font-weight:400;white-space:nowrap;font-size:13.5px;color:#000000;opacity:0.5;text-decoration:none !important;transition:color 300ms ease-out;cursor:pointer}.ti-widget.ti-goog .ti-read-more span:hover{opacity:1;text-decoration:underline !important}.ti-widget.ti-goog .ti-review-item{padding:0 8px;transition:transform 300ms ease-out}.ti-widget.ti-goog .ti-review-item .ti-inner{border-radius:4px}.ti-widget.ti-goog .ti-review-item>.ti-inner{border-style:solid !important;border-color:#dbdde1 !important;background:#ffffff !important;border-radius:4px !important;padding:20px !important;margin:0 !important;display:block;position:relative}.ti-widget.ti-goog .ti-review-item .ti-polarity .ti-polarity-icon{position:relative;margin:0;text-indent:3px;display:inline-block;width:15px;height:15px}.ti-widget.ti-goog .ti-review-item .ti-recommendation .ti-recommendation-icon{position:relative;margin:0 5px;margin-bottom:-3px;text-indent:3px;display:inline-block;width:15px;height:15px}.ti-widget.ti-goog .ti-review-item .ti-recommendation .ti-recommendation-icon:first-child{margin-left:0}.ti-widget.ti-goog .ti-review-item .ti-recommendation .ti-recommendation-title{font-weight:700;font-size:13px !important;opacity:0.8;position:relative;top:-1px}.ti-widget.ti-goog .ti-review-item .ti-recommendation+.ti-dummy-stars{display:none}.ti-widget.ti-goog .ti-review-item .ti-stars{height:17px}.ti-widget.ti-goog .ti-review-content{display:-webkit-box;-webkit-box-orient:vertical;line-height:21.75px;height:87px;font-size:15px;text-align:left;transition:height 0.5s;font-style:normal;-webkit-line-clamp:4;overflow:hidden;padding-right:0}.ti-widget.ti-goog .ti-review-content .ti-show-original-text{font-size:inherit !important}.ti-widget.ti-goog .ti-review-content .ti-stars{margin-bottom:5px}.ti-widget.ti-goog .ti-review-content strong{font-size:inherit;color:inherit;font-weight:normal !important}.ti-widget.ti-goog .ti-review-header{display:-ms-flexbox;display:flex;-ms-flex-wrap:nowrap;flex-wrap:nowrap;position:relative}.ti-widget.ti-goog .ti-review-header:after{content:””;display:block;width:20px;height:20px;position:absolute;right:0px;background-repeat:no-repeat;background-position:center center}.ti-widget.ti-goog .ti-highlight{padding:1px 2px;margin:0;box-decoration-break:clone;-webkit-box-decoration-break:clone;border-radius:1px;-webkit-border-radius:1px;-moz-border-radius:1px;background-color:transparent !important;background-image:linear-gradient(#fbe049, #fbe049);background-size:100% 19px;background-position:bottom;background-repeat:no-repeat;color:#000 !important;font-size:inherit !important}@media (min-width:480px){.ti-widget.ti-goog .ti-review-item:hover{-webkit-transform:translate(0, -5px);-ms-transform:translate(0, -5px);transform:translate(0, -5px)}}.ti-widget.ti-goog .ti-ai-summary-item{color:#000000}.ti-widget.ti-goog .ti-ai-summary-item .ti-review-content{-webkit-line-clamp:5;margin-top:16.25px;height:108.75px !important}.ti-widget.ti-goog .ti-ai-summary-item .ti-review-content .ti-summary-list{margin-bottom:0;padding-left:0;list-style:none;font-size:inherit}.ti-widget.ti-goog .ti-ai-summary-item .ti-review-content .ti-summary-list li{list-style:inherit;margin-bottom:0;padding-left:20px;position:relative;font-size:inherit}.ti-widget.ti-goog .ti-ai-summary-item .ti-review-content .ti-summary-list li:last-child{margin-bottom:0}.ti-widget.ti-goog .ti-ai-summary-item .ti-review-content .ti-summary-list li:before{display:block;content:””;width:10px;height:5px;border-left:solid 2px #000000;border-bottom:solid 2px #000000;transform:rotate(-45deg);position:absolute;left:0;top:7.5px}.ti-widget.ti-goog .ti-ai-summary-item .ti-profile-img{margin-right:13px !important}.ti-widget.ti-goog .ti-ai-summary-item .ti-profile-img img:not(.ti-ai-profile-img){display:inline-block;vertical-align:middle;border:2px solid #ffffff}.ti-widget.ti-goog .ti-ai-summary-item .ti-profile-img img:not(.ti-ai-profile-img):not(:first-child){margin-left:-12px}.ti-widget.ti-goog .ti-ai-summary-item>.ti-inner{background:linear-gradient(115deg, #E0F6FE 0%, #EED8F1 100%) !important}.ti-widget.ti-goog .ti-ai-summary-item .ti-profile-img img:not(.ti-ai-profile-img){border-color:white}.ti-widget.ti-goog .ti-ai-summary-item .ti-name,.ti-widget.ti-goog .ti-ai-summary-item .ti-date,.ti-widget.ti-goog .ti-ai-summary-item .ti-read-more span{color:#000000}.ti-widget.ti-goog.ti-custom-stars [class=”source-“] .ti-star.e,.ti-widget.ti-goog.ti-custom-stars [class=”source-“] .ti-star.f{background-image:none}.ti-widget.ti-goog.ti-custom-stars .ti-star{-webkit-mask-size:contain;mask-size:contain;-webkit-mask-position:center;mask-position:center;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;mask-image:url(https://cdn.trustindex.io/assets/platform/Trustindex/star/s.svg);-webkit-mask-image:url(https://cdn.trustindex.io/assets/platform/Trustindex/star/s.svg)}.ti-widget.ti-goog.ti-custom-stars .ti-star:not(.e):not(.h){background:#f6bb06}.ti-widget.ti-goog.ti-custom-stars .ti-star.h{background:#f6bb06;background:-webkit-linear-gradient(90deg, #f6bb06 50%, #cccccc 50%) !important;background:linear-gradient(90deg, #f6bb06 50%, #cccccc 50%) !important}.ti-widget.ti-goog.ti-custom-stars .ti-star.e{background:#ccc !important}.ti-widget.ti-goog[data-language=”ar”] .ti-name,.ti-widget.ti-goog[data-language=”ar”] .ti-date,.ti-widget.ti-goog[data-language=”ar”] .ti-profile-details .ti-text,.ti-widget.ti-goog[data-language=”ar”] .ti-review-content,.ti-widget.ti-goog[data-language=”ar”] .ti-review-text,.ti-widget.ti-goog[data-language=”ar”] .ti-read-more,.ti-widget.ti-goog[data-language=”ar”] .ti-footer,.ti-widget.ti-goog[data-language=”ar”] .ti-rating-text,.ti-widget.ti-goog[data-language=”ar”] .ti-footer-filter-text,.ti-widget.ti-goog[data-language=”ar”] .ti-header-write-btn,.ti-widget.ti-goog[data-language=”ar”] .ti-widget-header .ti-tab-item[data-source=”all”] .ti-item-label,.ti-widget.ti-goog[data-language=”ar”] .ti-header-rating-text,.ti-widget.ti-goog[data-language=”ar”] .ti-rating-name,.ti-widget.ti-goog[data-language=”ar”] .ti-header .ti-text,.ti-widget.ti-goog[data-language=”ar”] .ti-load-more-reviews-button,.ti-widget.ti-goog[data-language=”he”] .ti-name,.ti-widget.ti-goog[data-language=”he”] .ti-date,.ti-widget.ti-goog[data-language=”he”] .ti-profile-details .ti-text,.ti-widget.ti-goog[data-language=”he”] .ti-review-content,.ti-widget.ti-goog[data-language=”he”] .ti-review-text,.ti-widget.ti-goog[data-language=”he”] .ti-read-more,.ti-widget.ti-goog[data-language=”he”] .ti-footer,.ti-widget.ti-goog[data-language=”he”] .ti-rating-text,.ti-widget.ti-goog[data-language=”he”] .ti-footer-filter-text,.ti-widget.ti-goog[data-language=”he”] .ti-header-write-btn,.ti-widget.ti-goog[data-language=”he”] .ti-widget-header .ti-tab-item[data-source=”all”] .ti-item-label,.ti-widget.ti-goog[data-language=”he”] .ti-header-rating-text,.ti-widget.ti-goog[data-language=”he”] .ti-rating-name,.ti-widget.ti-goog[data-language=”he”] .ti-header .ti-text,.ti-widget.ti-goog[data-language=”he”] .ti-load-more-reviews-button,.ti-widget.ti-goog[data-language=”fa”] .ti-name,.ti-widget.ti-goog[data-language=”fa”] .ti-date,.ti-widget.ti-goog[data-language=”fa”] .ti-profile-details .ti-text,.ti-widget.ti-goog[data-language=”fa”] .ti-review-content,.ti-widget.ti-goog[data-language=”fa”] .ti-review-text,.ti-widget.ti-goog[data-language=”fa”] .ti-read-more,.ti-widget.ti-goog[data-language=”fa”] .ti-footer,.ti-widget.ti-goog[data-language=”fa”] .ti-rating-text,.ti-widget.ti-goog[data-language=”fa”] .ti-footer-filter-text,.ti-widget.ti-goog[data-language=”fa”] .ti-header-write-btn,.ti-widget.ti-goog[data-language=”fa”] .ti-widget-header .ti-tab-item[data-source=”all”] .ti-item-label,.ti-widget.ti-goog[data-language=”fa”] .ti-header-rating-text,.ti-widget.ti-goog[data-language=”fa”] .ti-rating-name,.ti-widget.ti-goog[data-language=”fa”] .ti-header .ti-text,.ti-widget.ti-goog[data-language=”fa”] .ti-load-more-reviews-button{direction:rtl}.ti-widget.ti-goog[data-language=”ar”] .ti-stars,.ti-widget.ti-goog[data-language=”ar”] .ti-footer .ti-row,.ti-widget.ti-goog[data-language=”he”] .ti-stars,.ti-widget.ti-goog[data-language=”he”] .ti-footer .ti-row,.ti-widget.ti-goog[data-language=”fa”] .ti-stars,.ti-widget.ti-goog[data-language=”fa”] .ti-footer .ti-row{direction:ltr}.ti-widget.ti-goog ::-webkit-scrollbar{width:4px;border-radius:3px}.ti-widget.ti-goog ::-webkit-scrollbar-track{background:rgba(85, 85, 85, 0.1)}.ti-widget.ti-goog ::-webkit-scrollbar-thumb{background:rgba(85, 85, 85, 0.6)}.ti-widget.ti-goog ::-webkit-scrollbar-thumb:hover{background:#555}.ti-verified-review{display:inline-block;background:url(“https://cdn.trustindex.io/assets/icon/trustindex-verified-icon.svg”);background-size:contain;width:15px;height:15px;margin:0 !important;margin-left:7px !important;position:relative;z-index:2}.ti-verified-review:only-child{margin-left:0 !important}.ti-verified-review .ti-verified-tooltip{color:#fff !important;background-color:#6f6f6f !important;padding:0 10px;border-radius:4px;font-size:11px !important;line-height:22px !important;font-weight:500;display:inline-block;position:absolute;left:0;margin-left:25px;top:-4px;white-space:nowrap;opacity:0;transition:all 0.3s ease-in-out}.ti-verified-review .ti-verified-tooltip:before{width:0;height:0;border-style:solid;border-width:5px 5px 5px 0;border-color:transparent #6f6f6f transparent transparent;content:””;position:absolute;left:-5px;top:50%;margin-top:-5px}.ti-verified-review:hover .ti-verified-tooltip{opacity:1;margin-left:20px}.ti-recommendation+.ti-verified-review{top:2px}.ti-widget .source-Google .ti-review-header:after{background-image:url(“https://cdn.trustindex.io/assets/platform/Google/icon.svg”);background-size:100% 100%}.ti-widget .source-Google .ti-star.f{background-image:url(“https://cdn.trustindex.io/assets/platform/Google/star/f.svg”)}.ti-widget .source-Google .ti-star.e{background-image:url(“https://cdn.trustindex.io/assets/platform/Google/star/e.svg”)}.ti-widget .source-Google .ti-star.h{background-image:url(“https://cdn.trustindex.io/assets/platform/Google/star/h.svg”)}.ti-widget .source-Google .ti-large-logo img{width:110px !important;height:35px !important}.ti-widget .star-lg .ti-star{width:30px;height:30px}.ti-widget .ti-header .ti-star{width:20px;height:20px}.ti-widget .source-Trustpilot .ti-review-header:after,.ti-widget .source-Trustpilot .ti-inner:after,.ti-widget .source-Trustpilot .ti-review-content:after,.ti-widget .source-Trustpilot .ti-platform-icon:after,.ti-widget .source-Trustpilot .ti-icon{display:none !important}.ti-widget .source-Trustpilot.ti-tab-item:before,.ti-widget .source-Trustpilot.ti-write-btn-dropdown-item:before{display:none !important}.ti-widget[data-layout-id=”5″] .source-Trustpilot .ti-large-logo,.ti-widget[data-layout-id=”9″] .source-Trustpilot .ti-large-logo,.ti-widget[data-layout-id=”12″] .source-Trustpilot .ti-large-logo,.ti-widget[data-layout-id=”20″] .source-Trustpilot .ti-large-logo{display:none !important}.ti-widget.ti-goog.ti-no-logo .ti-review-header:after{background:none !important}.ti-widget.ti-goog.ti-no-stars .ti-star.f{background-image:url(“https://cdn.trustindex.io/assets/platform/Trustindex/star/f.svg”) !important}.ti-widget.ti-goog.ti-no-stars .ti-star.e{background-image:url(“https://cdn.trustindex.io/assets/platform/Trustindex/star/e.svg”) !important}.ti-widget.ti-goog.ti-no-stars .ti-star.h{background-image:url(“https://cdn.trustindex.io/assets/platform/Trustindex/star/h.svg”) !important}.ti-widget.ti-goog.ti-no-stars .ti-recommendation{display:none}.ti-widget.ti-goog.ti-no-stars .ti-recommendation+.ti-dummy-stars{display:inline}.ti-widget.ti-goog{overflow:visible !important}.ti-widget.ti-goog .ti-review-item>.ti-inner,.ti-widget.ti-goog .ti-load-more-reviews-button{border-top-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;border-right-width:1px !important;background-color:white !important;backdrop-filter:blur(0px)}.ti-widget.ti-goog .ti-review-content{height:87px !important}.ti-widget.ti-goog .ti-reviews-container-wrapper{padding-bottom:1px}.ti-widget.ti-goog .ti-widget-container:not(.ti-col-1) .ti-footer{flex:0 0 245px !important;max-width:245px !important;margin-left:20px;margin-right:20px}.ti-widget.ti-goog .ti-widget-container:not(.ti-col-1) .ti-reviews-container{flex:0 0 calc(100% – 285px) !important;max-width:calc(100% – 285px) !important}.ti-widget.ti-goog .ti-rating-text strong.ti-rating{font-size:24px !important;display:block;margin-bottom:6px}.ti-widget.ti-goog .ti-large-logo{margin-top:8px}.ti-widget.ti-goog .ti-large-logo img{max-width:120px;top:0px}.ti-widget.ti-goog .ti-rating-text .nowrap{margin-bottom:3px}.ti-widget.ti-goog .ti-footer-filter-text{text-align:right}.ti-widget.ti-goog .ti-controls{display:block;margin-top:-12px;width:100%;position:absolute;height:0px;z-index:1;top:50%}.ti-widget.ti-goog .ti-controls .ti-next,.ti-widget.ti-goog .ti-controls .ti-prev{position:absolute;display:inline-block;width:20px;height:30px;padding-top:20px;padding-bottom:20px;display:block;opacity:1;-webkit-transition:all 200ms ease-out;-moz-transition:all 200ms ease-out;-o-transition:all 200ms ease-out;transition:all 200ms ease-out}.ti-widget.ti-goog .ti-controls .ti-next:hover,.ti-widget.ti-goog .ti-controls .ti-prev:hover{cursor:pointer;-webkit-transform:scale(1.2);-ms-transform:scale(1.2);transform:scale(1.2)}.ti-widget.ti-goog .ti-controls .ti-next:before,.ti-widget.ti-goog .ti-controls .ti-prev:before{content:””;background:#cccccc;width:17px;height:3px;display:block;-webkit-transform:rotate(45deg);-ms-transform:rotate(45deg);transform:rotate(45deg);border-radius:2px;position:absolute}.ti-widget.ti-goog .ti-controls .ti-next:after,.ti-widget.ti-goog .ti-controls .ti-prev:after{content:””;background:#cccccc;width:17px;height:3px;display:block;-webkit-transform:rotate(-45deg);-ms-transform:rotate(-45deg);transform:rotate(-45deg);border-radius:2px;position:absolute}.ti-widget.ti-goog .ti-controls .ti-next{right:2px}.ti-widget.ti-goog .ti-controls .ti-next:after{top:18px;right:0px}.ti-widget.ti-goog .ti-controls .ti-next:before{top:8px;right:0px}.ti-widget.ti-goog .ti-controls .ti-prev{left:2px}.ti-widget.ti-goog .ti-controls .ti-prev:after{top:8px;left:0px}.ti-widget.ti-goog .ti-controls .ti-prev:before{top:18px;left:0px}@media (max-width:479px){.ti-widget.ti-goog .ti-controls{top:calc(50% – 19px)}}.ti-widget.ti-goog .ti-controls-line{display:none;margin:20px auto;width:150px;height:3px;border-radius:3px;background:rgba(204, 204, 204, 0.35);position:relative;overflow:hidden}.ti-widget.ti-goog .ti-controls-line .dot{position:absolute;left:0;top:0;display:inline-block;width:25px;padding-left:4px;padding-right:4px;height:100%;border-radius:3px;background:#cccccc;transition:width 0.2s, left 0.2s}@media (max-width:479px){.ti-widget.ti-goog .ti-controls-line{display:block !important}}.ti-widget.ti-goog .ti-controls-dots{display:none;margin-top:10px;margin-bottom:10px;text-align:center}.ti-widget.ti-goog .ti-controls-dots .dot{display:inline-block;width:10px;height:10px;background:#cccccc;border-radius:20px;padding:4px;opacity:0.4}.ti-widget.ti-goog .ti-controls-dots .dot.active{opacity:1}@media (max-width:479px){.ti-widget.ti-goog .ti-controls-dots{display:block !important}}.ti-widget.ti-goog .ti-footer{margin-top:0}.ti-widget.ti-goog .ti-footer .ti-stars{margin-bottom:5px}.ti-widget.ti-goog .ti-large-logo{margin-top:5px}.ti-clickable-link{cursor:pointer}
Active Theme: Astra Child 1.0.0
Plugins:
Akismet Anti-spam: Spam Protection (5.3.1 – active)
Astra Pro (4.6.3 – active)
Contact Form 7 (5.8.7 – active)
Contact Form Entries (1.3.3 – active)
Custom Twitter Feeds (2.2.2 – active)
Disable Gutenberg (3.1 – active)
Elementor (3.19.0 – active)
ElementsKit Lite (3.0.4 – active)
ElementsKit Pro (3.5.0 – active)
EWWW Image Optimizer (7.2.3 – active)
Feeds for YouTube (2.1.4 – active)
GDPR Cookie Compliance (4.13.1 – active)
Hide Dashboard Notifications (1.3.5 – active)
Perfmatters (2.2.4 – active)
Redirection (5.4.2 – active)
Reviews Feed (1.1)
Safe SVG (2.2.2 – active)
Simple Custom CSS and JS (3.46 – active)
Slider Revolution (6.5.24)
Smash Balloon Custom Facebook Feed (4.2.2 – active)
Smash Balloon Instagram Feed (6.9.1 – active)
Social Feed Gallery (4.2.7 – active)
Widgets for Google Reviews (11.4 – active)
WPCode Lite (2.2.3.1 – active)
WP Mail SMTP (3.11.1 – active)
WP Post Page Clone (1.2 – active)
WP Rocket (3.15.9 – active)
Yoast SEO (22.0 – active)Hi @restartsweb
Thank you for reaching out, and I’m sorry to hear about the trouble you’re experiencing.
Please try the following steps to resolve the issue:
- Make sure the plugin is updated to the latest version.
- Go to the Advanced tab in the plugin settings.
- Click the Re-Create plugin button to reset the plugin.
- Reconnect your business and reconfigure the widget settings.
After that, please check at the next download opportunity whether the synchronization works correctly. If not, let us know.
Kind regards,
Laca from TrustindexEverything’s working fine now. Thank you very much.
The topic ‘Total reviews error’ is closed to new replies.
