#total_amount doesn’t work

  • Resolved shokaweb

    (@shokaweb)


    11 months, 3 weeks ago

    Hello! Sorry for the inconvenience. Since the last update, the #total_amount shortcode isn’t working. Even though I add it to emails, the field appears blank when I receive them. In both the client and admin inboxes. How can I fix this?. Thank you!

    Example: Client Email Template

    A continuación, te mostramos los datos de tu reserva. Por favor, confirma que son correctos:

    • Sala: #service_name
    • Fecha: #appointment_day #appointment_time
    • precio total: #total_amount

    What the customer receives

    A continuación, te mostramos los datos de tu reserva. Por favor, confirma que son correctos:

    • Sala: Alquiler de sala 2
    • Fecha: 06/06/2025 15:00
    • precio total:
    • This topic was modified 11 months, 3 weeks ago by shokaweb.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Mandro

    (@webbasupport)

    11 months, 3 weeks ago

    Hello @shokaweb

    I will be happy to assist.

    1 Could you please clarify if you have enabled the “Multiple bookings in one session” option?

    2 Kindly paste the content of the email template here.

    Thread Starter shokaweb

    (@shokaweb)

    11 months, 3 weeks ago

    Hello! Thanks for responding so quickly.

    1_ If I’m not mistaken, the “Multiple Bookings in One Session” option is in the user interface. I have the “Allow users to select the count” option enabled.

    2_

    ¡Hola #customer_name !

    Muchas gracias por reservar una sala en Marum. ¡Estamos deseando recibirte!

    A continuación, te mostramos los datos de tu reserva. Por favor, confirma que son correctos:

    • Sala: #service_name
    • Fecha: #appointment_day #appointment_time
    • precio total: #total_amount

    Si los datos son correctos, puedes efectuar el pago de la forma que te sea más cómoda:

    Plugin Support Mandro

    (@webbasupport)

    11 months, 3 weeks ago

    Hello @shokaweb

    Yes, the “Multiple Bookings in One Session” option is located in the User Interface section. If you’re sure it’s enabled, please try using this template:

    ¡Hola #customer_name !

    Muchas gracias por reservar una sala en Marum. ¡Estamos deseando recibirte!

    A continuación, te mostramos los datos de tu reserva. Por favor, confirma que son correctos:
    [appointment_loop_start]
    Sala: #service_name
    Fecha: #appointment_day #appointment_time
    [appointment_loop_end]
    precio total: #total_amount

    Si los datos son correctos, puedes efectuar el pago de la forma que te sea más cómoda:

    If the issue persists, please let me know.

    Thread Starter shokaweb

    (@shokaweb)

    11 months, 3 weeks ago

    It works! Thank you so much for everything!

    Plugin Support Mandro

    (@webbasupport)

    11 months, 3 weeks ago

    Hello @shokaweb

    Great, happy to hear!

    Would you mind leaving a public review on ww.wp.xz.cn? We are a small plugin, every single review helps us grow tremendously.

    Thank you so much,

    Thread Starter shokaweb

    (@shokaweb)

    11 months, 3 weeks ago

    Of course! thanks!

    Plugin Support Mandro

    (@webbasupport)

    11 months, 3 weeks ago

    Thank you very much, we truly appreciate it and are glad to hear that!

Viewing 7 replies - 1 through 7 (of 7 total)

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