Totally blocked

  • Resolved Betty_Evers

    (@betty_evers)


    8 years, 9 months ago

    My website is totally blocked: I cannot delete the plugin. The only thing I see is the left sidebar of my dashboard and the titel “Gallery Bank – Photo Gallery – Image Gallery – Photo Albums – WordPress Gallery Plugin”.
    I would be gratefull if this problem would be solved very quickly because we cannot miss our website.

    Thanks in advance.
    Betty Evers
    http://www.kempenbloei.be
    Wordpress version: I don’t know and I cannot look because it is blocked.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Varun Sharma

    (@contact-banker)

    8 years, 9 months ago

    Hi,

    Can you please share a screenshot of the Problem.

    We are not able to understand your issue.

    We would love to help you if you could provide more information.

    Thanks

    Support Team
    Tech Banker

    Plugin Author Varun Sharma

    (@contact-banker)

    8 years, 9 months ago

    Hi,

    Since we didn’t heard from you, we are closing this ticket.

    You can re-open it anytime with more information as requested.

    Thanks

    Support Team
    Tech Banker

    Thread Starter Betty_Evers

    (@betty_evers)

    8 years, 9 months ago

    I’ve just solved the problem myself directly through the site of wordpress.com.
    That was the only way I could delete the plugin.

    Thanks for your quick reply anyway in this matter.

    Betty Evers.

Viewing 3 replies - 1 through 3 (of 3 total)

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