Hi @kate317
I hope you’re well today and thank you for contacting us!
I’ve visited the site in question and it seems that this is all (as well as some other issues of which, I’m not sure if you are aware – such as e.g. some fonts and styles not being loaded correctly) related to security issues, specifically – CORS policy.
Site is attempting to fetch some resources from the domain “blob.heepsy.com”. Is it some kind of “cookieless domain” setup type or a CDN in your own domain?
In general, resources that are fetched from these addresses are affected by the “Cross-Origin Resource Sharing” policy – they are blocked by browser upon request because requested resource do not have “Access-Control-Request-Origin” HTTP header set.
Basically, it means that the server (or “location” on server) where they are fetched from does not allow using them in any other domain than… “blob.heepsy.com”.
The simplest way to solve this if possible would be to just quit on using whatever is causing these resources to be served from “blob.heepsy.com” and let the site fetch them directly from original site (“heepsy.com”) – unless it’s some kind of CDN that you are using for performance (and it actually helps).
In such case you’d need to check that CDN settings/implementation (if it’s implemented by some plugin or comes from your host you might need to talk to that plugin/host support) to fix aforementioned HTTP Header setting. Otherwise, modern browsers will stil fall into that CORS issue.
This is preventing browser from loading some assets and completing some requests – one of them directly related to Hustle tracking.
Kind regards,
Adam
Hello @kate317 ,
We haven’t heard from you for some days now, so it looks like you were able to fix this issue.
Please feel free to re-open this ticket if needed.
kind regards,
Kasia
