Tracking Options?

  • Resolved vlz31402

    (@vlz31402)


    1 year, 8 months ago

    Hi there – plugin looks great! I’ve noticed in the Settings menu there’s a tab for Tracking Options, Tracking Duration etc. (default to 30 days). What does this actually do? I’ve searched all the support materials and can’t find any information about this. Thank you!

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  • Plugin Support Mej de Castro

    (@mej)

    1 year, 8 months ago

    Hi @vlz31402,

    Thank you for reaching out to us! I’d be happy to assist you with your query.

    The Tracking Options tab is linked to the Statistics tab. By default, the tracking duration is set to 30 days. However, if you’d prefer not to track certain actions, you can enable the Disable Tracking option to turn tracking off.

    Additionally, the Exclude User Roles feature allows you to prevent users with specific roles from being tracked for clicks on the links you’ve created.

    If you have any further questions or need additional assistance, feel free to let us know!

    Regards,
    Mej, from the ClickWhale Team

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