tracking page issue

  • sarathr

    (@sarathr)


    8 months, 3 weeks ago

    Hello team

    I want to add tracking page to my website, but there is some issue and I’m not sure how to add the tracking page. Please help me out. I have attached the loom video link for your reference. Please check the loom video link and help me out.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • angelagrey

    (@angelagrey)

    8 months, 3 weeks ago

    Hi,

    Thank you for reaching out. Please try inserting this shortcode into your tracking page: [vi_wot_form_track_order]

    Best regards.

    Thread Starter sarathr

    (@sarathr)

    8 months, 3 weeks ago

    Hello, Thanks for the reply.

    I have added the code and the page is still blank, Could you please look into this. I have created a temporary login as admin for my woocommerce dashboard. You expertise will really make this quicker.

    • This reply was modified 8 months, 3 weeks ago by sarathr.
    angelagrey

    (@angelagrey)

    8 months, 3 weeks ago

    Please delete the the admin token, this forum is open for everyone and publishing your site details here ain’t allowed. I can definitely check it for you. Please remove the given access and create a support ticket on this Support Forum.

    Thread Starter sarathr

    (@sarathr)

    8 months, 3 weeks ago

    Hello, Thank you and i have removed the link

    I have created a support ticket under topic – Order tracking page not visible

    Please check it

Viewing 4 replies - 1 through 4 (of 4 total)

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