Tracking URL Bartolini – dynamic link issue

Hello,

I have an issue with the tracking URL for one of my carriers.

I currently use two carriers: Bartolini and Poste Italiane.

For Poste Italiane everything works fine, the notification email contains a “Track my order” button that takes the customer directly to their shipment page.

For Bartolini, however, the “Track my order” button links to a generic page where the customer has to insert the tracking number manually, instead of being taken directly to the tracked shipment.

I am using Advanced Shipment Tracking (AST) – free version and I cannot find a way to make the Bartolini link dynamic (i.e. with the tracking number already embedded in the URL).

Could you please advise on how to achieve this?

Thank you for your time and support.

Best regards