Transactional Mails in multiple languages

Hi,

Thanks for contacting us !

There are several possibilities to send transactional mails in multiples languages through Automation.

Could you please tell what do you need exactly ? How is your site configured? How did you collect customers according to their languages ?

Looking to hear from you.

Best Regards,

Alexis

• This reply was modified 3 years, 6 months ago by alexisbienayme.

Hi,

I’d recommend creating custom tracks events, so you might be able to use Automation.
For example, an event will be generated when an order is revoked, thus the contact will enter in the Automation workflow, and you will be able to send a mail according to the language of the user.

You can find the documentation in this page : https://developers.sendinblue.com/docs/gettings-started-with-sendinblue-tracker

You can also find a tutorial which explain how to send mail in different languages : https://help.sendinblue.com/hc/en-us/articles/360021388899-Abandoned-Cart-Part-3-Send-abandoned-cart-emails-in-different-languages-optional-

I remain at your disposal for any information.

Best Regards,

Alexis