Transfer failed always

kumpri
(@kumpri)

7 years, 2 months ago

Hi,

we have successfully installed the plugin and inserted WeTransfer API key, but unfortunately the plugin doesn’t work.

We have set up a simple test page, please see attached URL.

In browser console we see “no token returned” error message.

Thanks for your support.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author ozpital
(@ozpital)

7 years, 2 months ago

It looks like a cloudfront issue.

Could it be related to this? https://aws.amazon.com/premiumsupport/knowledge-center/resolve-cloudfront-bad-request-error/

Thread Starter kumpri
(@kumpri)

7 years, 2 months ago

The site is hosted at webfaction.com. I changed the settings to serve everything through HTTPS, but the error persists.

Thread Starter kumpri
(@kumpri)

7 years, 2 months ago

Hi, I have created new WeTransfer Key as we changed all URLs to HTTPS, but the plugin is still not working. Any support will be greatly appreciated.

ajcoll5
(@ajcoll5)

7 years, 2 months ago

Was getting the same issue on IIS. In our case we had 2 causes:

1. We were blocking admin-ajax.php from the public web
2. curl was failing to validate Amazon/WeTransfer’s certificate

The first one is simple, make admin-ajax.php accessible. This probably won’t be your issue though as most people don’t IP block their wp-admin folder. The second one is the most likely. Your host either has not configured a certificate authority bundle or the one they are using is out of date. You can test this by disabling SSL verify host/verify peer – which is done by editing the OWPWT_CurlService.php file in /wp-content/plugins/ozpital-wetransfer/app/Services/. The ideal solution would be to update the CA bundle.
pixelsandnoisemarketing
(@pixelsandnoisemarketing)

7 years, 2 months ago
Did anyone ever get anywhere on this?

I’ve got a situation where I can get it to work on my development server, but on the live client site (on a different server) I am getting the token error.

2 URL’s here for example;

This one works fine:
https://pixelsandnoise.website/csdprint/file-upload/

This one errors:
https://www.csdprint.co.uk/file-upload/

Any help would be great.
- This reply was modified 7 years, 2 months ago by pixelsandnoisemarketing.
- This reply was modified 7 years, 2 months ago by pixelsandnoisemarketing.

Viewing 5 replies - 1 through 5 (of 5 total)

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