• i am struggling to put my files into the correct place to host…i have exported files from wordpress but then thats about it – i have tried to use FTP and Infinityfree as the host service but i am just not getting anywhere – the files then show a new site -= hello world – not my site that i ahave built using wp

    i have spent some time trying to comfigure and am now in a mess and cant remem,be rhwat i have done and what i havent – i have re-installed ftp firezilla to start afresh and have a new account with infinityfree – please help
    thanks

    • This topic was modified 4 years, 10 months ago by Jan Dembowski.

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  • hi @donja36100

    If you are getting the prompt to install or a new install, then its not connected to the right database. Look at database credentials in wp-config.php and provide the correct database credentials. Also mind the WordPress db prefix which was in use earlier, it needs to be the same.

    Ideally you copy over your old wp-config.php file and change the db credentials for the new web host in there.

    Thread Starter donja36100

    (@donja36100)

    i am 13 – whaaaaaat

    If you ask your Hoster (by opening a Support Ticket) describing your situation, they should be able to help you.

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