• Resolved salaloom

    (@salaloom)


    02:33

    Hello,

    I’m using TranslatePress for multilingual support on my site (French, English, German).

    Everything on the invoice is correctly translated (product names, headers, footer, etc.) except for product variation attributes (e.g., “Size”, “Color”, and their values).

    All variations are properly translated with TranslatePress and display correctly on the frontend, checkout, and order pages. However, they remain untranslated in the generated PDF invoices.

    Is there a specific setting or compatibility feature I need to enable for variation attributes to be translated in invoices?

    Thank you!

    SCREEN => https://ibb.co/FbRHbX9L

    • This topic was modified 5 months, 1 week ago by salaloom.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @salaloom,

    Thanks for reaching out.

    From the screenshot shared, it appears that the product variation attribute is not being translated into English in the invoice document when using the TranslatePress plugin. We’d like to mention that our plugin hasn’t been exclusively tested for compatibility with TranslatePress.

    To help us better understand how the data is being handled, please share a full screenshot of the respective WooCommerce order edit page, along with the WooCommerce system status report (available under WooCommerce > Status > System Status > Get system report).

    Kindly make sure to mask any sensitive information before sharing the details. If you have any privacy concerns, you can share the requested information via this link.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @salaloom,

    This thread has been inactive for a bit, so we are going to mark it as Resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)

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