• Resolved alexanderest

    (@alexanderest)


    Hello! First, thanks for you awesome plugin!
    Second, can you help me please? I have some trobles with email messages.
    In my web site I have 3 languages (for example Enlish UK, Russian and Estonian).
    When the product arrives at the warehouse, the subscribers will receive letters. Unfortunately, I cannot understand why English and Russian versions are working fine, but Estonian is not. Instead of Estonian, a letter comes in Russian language.
    To translate the plugin I used Loco Translate..

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter alexanderest

    (@alexanderest)

    Of cource I was translate all message by Loco Translate plugin

    • This reply was modified 7 years, 6 months ago by alexanderest.

    @alexanderest, first check whether the plugin is translated properly in Estonian.

    Also, are you getting other emails such as New User, in Estonian?

    Thread Starter alexanderest

    (@alexanderest)

    I use “POLYLANG” plugin for wordpress and “Hyyan WooCommerce Polylang Integration” for woocommerce.
    If I use english language in my dashboard – all messages (Your Subscribed product on {site_title} is available now) going to my users in english languages.
    If I use russian language – in russian language and etc.
    But my users would like received message in english language (if user use in my site english version), in russian language (if user use in my site russian version) and etc

    Hi @alexanderest, can you please check with Polylang support team, how they handle emails when the different user selects the different language.

    The way they handle, WooCommerce emails, this email should be handled the same way by polylang.

    Keep us posted also.

Viewing 4 replies - 1 through 4 (of 4 total)

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