Hi @justsmilepeople ,
Thank you for reaching out.
Could you please elaborate the issues you’re raising here?
Apart from the above, could you also provide the version of the following?
- PHP
- WordPress
- The Events Calendar
- Events Calendar Pro (if using)
- Theme and Version
Plugin Support
Darian
(@d0153)
Hi @justsmilepeople ,
Upon checking, it seems we have an existing internal bug ticket [TEC-4848] for this particular issue. In the meantime, I’ve included your specific use case in it to communicate it to our team.
We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. I don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter and via our changelog. We’ll also update you through this thread once the fix is out.
I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.
Thanks again for reporting this issue and for using The Events Calendar! Have a great day.
—
Internal Bug Ticket Reference: TEC-4848
