Translation issues with the plugin

  • Resolved ganimedeviaggi

    (@ganimedeviaggi)


    3 years, 4 months ago

    Hello. I’m writing here because I recently had a problem with the Italian localization of my website’s WooCommerce plugin and its theme, and by going with troubleshooting (deactivating all the plugins and activating one-by-one, I realised Popup Maker causes that – so I had to deactivate it to make the buttons and WooCommerce functions appearing in Italian.

    May I ask the cause of this issue? Thank you very much.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kim L

    (@kimmyx)

    3 years, 4 months ago

    Hi @ganimedeviaggi,

    Sorry to hear you’ve had troubles with the plugin.

    We might need to take a closer look.

    Could you send us a support ticket here: https://wppopupmaker.com/support/#submit-a-support-ticket

    Please include the translation plugin you’re currently using as well.

    We’ll wait for your response!

    MyLoVeIsIntelligence

    (@myloveissvetlana)

    3 years, 4 months ago

    Yes, we too, we install plugin, and in latest version he change our Language on US, but our site in RU-ru locale. Please update it.

    Plugin Support Kim L

    (@kimmyx)

    3 years, 4 months ago

    Hi @myloveissvetlana,

    Sorry to hear you’re having issues with translation as well. We will need more information about your setup in order for us to assist you better.

    Could you send us a support ticket here as well: https://wppopupmaker.com/support/#submit-a-support-ticket

    We’ll wait for your message!

    Plugin Author Daniel Iser

    (@danieliser)

    3 years, 4 months ago

    @ganimedeviaggi – Not sure how its breaking your install, the language pack installation, management & translation is all entirely handled by WordPress core, not our plugin and we use a different text-domain which should prevent conflicts with strings overlapping.

    What type of breakage are you seeing exactly?

    Also is the breakage only on the front end? If so it might not be our plugin causing it, but rather something you have inserted into a popup that is causing it.

    Quick test in that case to confirm we aren’t the issue would be make a new blank popup with no targeting rules, disable all other popups. If the issue is gone the content of one of your popups is the cause.

    Track it down by reactivating the other popups one by one til you find it.

    Bel

    (@belimperial)

    3 years, 4 months ago

    Hi @ganimedeviaggi

    I’m going to mark this as resolved, as we haven’t heard from you in a while.

    Feel free to create a new thread if you have any other questions.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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