Transparent checkout

paulorog10
(@paulorog10)

6 years, 2 months ago

I have a problem with transparent checkout, the plugin does not allow the credit card expiration date mask. when I disable the plugin everything works.

Can you check that: https://www.bibi-shopping.com/finalizar-compra/?cxecrt-retrieve-cart=122609

https://prnt.sc/rr1qih

on cell phones this is a problem, as it only opens the numeric keypad when trying to fill in this field, I need the mask to fill in the “/”

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author Rupinder Kaur
(@coolcoders)

6 years, 2 months ago

Hi @paulorog10 ,

I have visited your link. The section you mentioned is coming from your preferred payment method(Wirecard). It should not be affected by this checkout any way.

As you said the date section is not letting you add / in input box. I checked it on mobile. The numeric keyword lets you add some symbols too. I am able to add a slash on the mobile.

I am not able to check how it works without this plugin activated. So you can provide me details where I can check how it works by default. So that I can figure if “one-page checkout layout” is really creating issues or it is something else.

Do let me know if i can help you further.

Thanks

Thread Starter paulorog10
(@paulorog10)

6 years, 2 months ago

Hello dear!

that is a video without this plugin https://drive.google.com/file/d/14cJDSV9won9H4Kn7WSmUuCChb8XS45DO

That is a video with this plugin

https://drive.google.com/file/d/1ZTOJ7P-k8QS3lw_KdANXr5lu-nZtj12l

I can’t put “/” with this plugin

Thread Starter paulorog10
(@paulorog10)

6 years, 2 months ago

you can testing again without this plugin https://www.bibi-shopping.com/finalizar-compra/?cxecrt-retrieve-cart=122609

Plugin Author Rupinder Kaur
(@coolcoders)

6 years, 2 months ago

Hi @paulorog10 ,
Yes, I can see the issue.But in order to test what is causing this issue can you do the following.
Please set up a test store (subdomain), where these both plugins are activated and send its details to me at ‘[email protected]’.

Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

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