Triggering 2 order emails

  • isaaccheung

    (@isaaccheung)


    1 year, 2 months ago

    Hi Airwallex,

    I found that your plugin triggers two order emails to be sent for each time.

    I set it to capture payment immediately when the order status is processing.

    But when a customer makes a payment, the order note shows that order status changes to processing for 2 times, leading to 2 order emails to be sent at the same time.

    Please kindly fix this duplicate notification email issue.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Airwallex

    (@airwallex)

    1 year, 2 months ago

    Hi @isaaccheung

    Thanks for reaching out. We are looking into this issue you mentioned and will update on this thread as soon as we have a resolution for you.

    Thanks,

    Airwallex Team

    Plugin Author Airwallex

    (@airwallex)

    1 year, 2 months ago

    Hi @isaaccheung,

    We checked and have fixed this issue in our latest version. Can you please update your Airwallex plugin to the latest version?

    Thanks,

    Airwallex Team

Viewing 2 replies - 1 through 2 (of 2 total)

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