EDITED: Triggering reCAPTCHA Challenges on Hostinger

  • Resolved Eric Karkovack

    (@karks88)


    6 months, 1 week ago

    During the past couple of weeks, I have run into a problem similar to this one:
    https://ww.wp.xz.cn/support/topic/constantly-being-blocked-never-had-this-challenge-before/

    Our host (Hostinger) is constantly showing reCAPTCHA challenges. After a lot of back and forth with their support, they seem to think Wordfence may be triggering this. Sure enough, deactivating the plugin seems to clear up the issue.

    Do you know if any of the recent updates to the plugin may not work well with LiteSpeed servers? I’m hoping to figure out if there’s a setting that may help us get this resolved.

    EDIT: Well, the issue came back, even with Wordfence disabled. Perhaps we’re back to square one.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    6 months, 1 week ago

    Hi @karks88,

    It sounds like it could be Cloudflare’s bot protection/challenge system (or similar if Hostinger offer others) to me. I’ve seen lowering the sensitivity of “Bot Fight Mode” being mentioned by other customers but Cloudflare, your host, or server admin would be best placed to advise for that.

    Thanks,
    Peter.

    Thread Starter Eric Karkovack

    (@karks88)

    6 months, 1 week ago

    Thanks, @wfpeter! We use Cloudflare and thought maybe that was an issue. We’ve changed all sorts of settings with no luck. There’s got to be a conflict in there somewhere.

Viewing 2 replies - 1 through 2 (of 2 total)

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