Trobleshooting | ww.wp.xz.cn

oterofernanda
(@oterofernanda)

3 years, 7 months ago

Hi, all
I installed a “required plug in” for EU data protection one month ago, and trying to access the site today, this is what happened.
Any ideas?

Thanks in advance!

Fatal error: Cannot redeclare sanitize_url() (previously declared in /home/latiname/public_html/www.lasc.ie/wp-includes/formatting.php:4492) in /home/latiname/public_html/www.lasc.ie/wp-includes/deprecated.php on line 2037

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Stef
(@serafinnyc)

3 years, 7 months ago

That means that you have a script somewhere that is being declared twice. Which can’t happen. You need to remove the culprit and find an alternative.

Moderator Steven Stern (sterndata)
(@sterndata)

Volunteer Forum Moderator

3 years, 7 months ago

This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

Thread Starter oterofernanda
(@oterofernanda)

3 years, 7 months ago

Hi, all! Thank you so much for answering! Is there any way to access the admin panel once I only do things on the web? Do I have to install WordPress on my computer?
It is not working at all. All information from our NGO is there, online.
What to do?
Thank you so much for helping!

Moderator threadi
(@threadi)

3 years, 7 months ago

You would need to delete the plugins via FTP from the wp-content/plugins/ directory. This is roughly described here: https://ww.wp.xz.cn/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus – if you need further assistance with this, it is best to contact your hosting support.

Moderator Steven Stern (sterndata)
(@sterndata)

Volunteer Forum Moderator

3 years, 7 months ago

@oterofernanda DO NOT CONTACT ME DIRECTLY VIA EMAIL! Keep your questions in the forums. I am not available for private support.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Trobleshooting’ is closed to new replies.

Tags

fatal error

In: Fixing WordPress
6 replies
4 participants
Last reply from: Steven Stern (sterndata)
Last activity: 3 years, 7 months ago
Status: not resolved

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