Trouble with FTP

  • purityofsin

    (@purityofsin)


    11 years, 3 months ago

    I’m getting a syntax error when I try to log into my website to work on it:

    Parse error: syntax error, unexpected 'enhanced_og_image' (T_STRING), expecting '(' in /home4/komandnt/public_html/wp-content/plugins/jetpack/modules/publicize/enhanced-open-graph.php on line 8

    I can’t log into my website, I’m pretty much locked out.

    I understand that I need to work on it using FTP. I’m using Filezilla.

    I don’t understand what I’m putting as the host/username/port information. Can someone help me with this? If I can just get past the “530 Login authentication failed” error, then I will be OK.

    Any help is greatly appreciated~

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  • Moderator James Huff

    (@macmanx)

    11 years, 3 months ago

    You’ll get your FTP login details from your hosting provider.

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 1 replies (of 1 total)

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