Troubleshooting email

Hi,

Just like @cwcj I have troubles sending out notification emails from StageShow. The reservation is going well, the website tells “email is sent”, but no email is initiated. I have followed the instructions to the WP-mail-SMTP plugin to divert the sending to our host’s SMTP server, but without success.

So as a wrap-up:
– StageShow tells the email is sent
– nothing arrives, not even in the spam folder
– WP mail SMTP does not log any email going out
– WP mail SMTP can correctly send out mails, which arrive
– the WP contact form correctly sends out mails, which arrive
– when disabling WP mail SMTP there is no difference
– when testing on the test website (different domain, same WP 5.9.1 setup), all goes well

Any ideas to troubleshoot the StageShow notification functionality?

thanks!
tim