Tutor LMS – Coupon error

  • Resolved mirceanedelcu

    (@mirceanedelcu)


    1 year, 5 months ago

    Hello! So, i have a few courses on my platform.

    I also made a coupon code with a price discount for 499 for a specific course that costs 999.
    The problem is, after the people buy the course and use the coupon, they also get autoenrolled to another one of my courses and i have to manually cancel their enrollment.

    Those who didn’t use the coupon code didn’t have any issues and were only enrolled to the course they bought, so the coupon is the problem here.

    https://ibb.co/47Ldvvt – here you can see, the same users get acces to another course after they bought the course that I last promoted, and I had to cancel their enrollment since that is another course.

    https://ibb.co/89KYFQ0 – In Woocommerce > Products, I have checked the box “Sold individually”.

    Any help please?

Viewing 1 replies (of 1 total)
  • Nafiz

    (@urnafiz)

    1 year, 5 months ago

    Hello @mirceanedelcu,

    Thank you for reaching out!

    To better understand and assist you, could you please share the following:

    • A screenshot of the Usage restriction tab under the coupon data settings in WooCommerce.
    • The link to the course that is being purchased with the coupon.

    This will help me pinpoint any potential misconfiguration and provide an appropriate solution.

Viewing 1 replies (of 1 total)

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