tutormate plugin error

  • ireshdilshan

    (@ireshdilshan)


    4 years, 10 months ago

    Hello,
    im using TutorStarter and tutor free version. i have installed tutormate plugin recommended by the theme, after installing i get an error https://prnt.sc/1m22zjr

    could you please check why this happen. this is a fresh installation.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • rifattariq007

    (@rifattariq007)

    4 years, 10 months ago

    Greetings and a good day to you!

    This issue happened because of an older and unsupported version of PHP. The 7.2 and older versions of PHP is not being maintained by the core team anymore. WordPress itself is recommending to use 7.4 or later versions to ensure best security and performance features.

    We are sorry that we have mistakenly removed support for older PHP versions. We have added that back and preparing to release it soon. But if possible, please contact your website hosting provider and request them to update the PHP version on your server to the latest version or PHP. At least 7.3 would be enough as it is being actively maintained.
    ​
    ​Also, please keep your WordPress version up to date. Keep it at 5.7.3 or lower.
    ​
    ​Hopefully doing these will solve the issue for you.
    ​
    Best Regards,

    Thread Starter ireshdilshan

    (@ireshdilshan)

    4 years, 9 months ago

    Hi. Thanks for reply. its working fine after changing the php version.

    rifattariq007

    (@rifattariq007)

    4 years, 9 months ago

    Greetings and a good day to you!

    Great! I am very happy to hear that!

    Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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