Twitter Card Issue

  • Resolved coldxot

    (@coldxot)


    2 years, 7 months ago

    Hello,

    I am having an issue with data being pulled through to Twitter effectively depending on the type of blog / media it is. The problem seems to appear at random as sometimes the top image in a blog pulls through to Twitter, other times it doesn’t.

    Blogs with videos also seem not to pull through.

    You can see many examples on this test twitter account – https://twitter.com/JacobS67672011 which is posting blogs from the website with varied results. Some show the image, some show a generic “card” image, some show no image.

    This website previously used Yoast but we have switched to your plugin and the issues began.

    Can you please assist in regulating this?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sybre Waaijer

    (@cybr)

    2 years, 7 months ago

    Hello!

    The image that failed has a tall portrait aspect ratio. I think this may be the reason for Twitter not accepting it.

    I cannot find a technical issue with TSF on your site. However, TSF fetches images from the content differently than Yoast SEO, where TSF ignores HTML deemed discordant with the content (such as form fields and pixel scripts).

    TSF also doesn’t have Player Card support. This means that TSF won’t pick up videos added to your pages for sharing, and they won’t be visible on Twitter. I created an issue over 6 years ago, and it has gotten little to no traction (and honestly, I forgot it was a thing): https://github.com/sybrew/the-seo-framework/issues/76. This is a feature in a premium Yoast SEO addon only: https://yoast.com/wordpress/plugins/video-seo/.

    Nevertheless, if you have a snapshot of the page’s source that exerts an issue with both Yoast SEO and TSF active, we can spot how they do things differently and deduce the problem.

    Thread Starter coldxot

    (@coldxot)

    2 years, 7 months ago

    Hi there,

    Thanks for the prompt reply. I understand about the player card support.

    For the image, the issue does not quite make sense.

    The article that is not pulling the image (https://www.vedanet.com/the-universal-life-energy-vishvaprana/) actually has a landscape image. Whereas an article with a portrait image (https://www.vedanet.com/svastha-wellbeing-in-ayurveda/) works fine on twitter and it pulls part of the image.

    Could you clarify here?

    Regarding your last point – are you suggesting using Yoast & TSF?

    Thread Starter coldxot

    (@coldxot)

    2 years, 6 months ago

    Hello – hoping to get some follow up here as the issue continues.

    Plugin Author Sybre Waaijer

    (@cybr)

    2 years, 6 months ago

    Hello!

    Sorry, I missed your follow-up.

    Yes, I was asking to activate both TSF and Yoast SEO and then inspect the page’s source with the sharing issue. I’m curious how Yoast SEO would handle sharing differently since it didn’t give you problems.

    That said, X pulls the image — perhaps you encountered a fluke with it (which isn’t rare lately), and it cached a broken response. Or, you have changed some parameters. Either way, sharing works now.

    I’m glad the portrait issue was only speculatory on my part, and I’m happy that it’s debunked. I’ve been getting many similar reports to yours lately, and they all had portrait images in common.

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Viewing 4 replies - 1 through 4 (of 4 total)

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