• Resolved lgkmcc

    (@lgkmcc)


    Help. Our Twitter feed only displays text and when we tweet a video, there’s a large black space.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author slickremix

    (@slickremix)

    Do you have the hide images and or videos option set on the Twitter option page of our plugin possibly?

    Spencer

    Thread Starter lgkmcc

    (@lgkmcc)

    No, I have allow images and or videos. The problem is still there. Take a look: https://lgkmarketingcc.com/lgk-mediahub/

    Plugin Author slickremix

    (@slickremix)

    Ah great thanks for pointing that out. I do see a problem with the videos showing a black box and that is because of an https difference. I have corrected that bug and will be pushing a new version possibly tomorrow, the latest early next week. The other posts you have that are not showing the images I can see are posts you have made by adding an outside link. I’ll also look into getting a method to show that photo as well. Twitter does not include this by default in there API so it’s up to us to come up with a custom method to retrieve the source image and text. Keep you posted on that fix as well and thanks for your patience.

    Thread Starter lgkmcc

    (@lgkmcc)

    Okay, thanks so much!! Looking forward to the fix.

    Thread Starter lgkmcc

    (@lgkmcc)

    Any progress??

    Plugin Author slickremix

    (@slickremix)

    I did make an update to fix the videos not showing up proper in version 2.4.7. The other posts images not showing up will be done on our next update. Not sure the timeline for this next push.

    Spencer

Viewing 6 replies - 1 through 6 (of 6 total)

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