Twitter Feed Stuck on old posts

  • Resolved gjv

    (@garethjohnvaughan)


    2 years, 10 months ago

    I’ve updated to the latest version of the plugin and still have the same problem where the feed is stuck on old tweets. I’ve cleared the cache within the browser and the feed settings and changed the number of posts to update the preview. Preview still shows the ‘stuck’ tweets from a few weeks ago.

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    2 years, 10 months ago

    Hi @garethjohnvaughan,

    Thank you for contacting us! If you can send us a support request here and include the System Info from the Help page of the plugin settings, we’ll be happy to check on any issues preventing the feed from updating on your site. Please only send the System Info in a support request through our website as this should not be shared in the public forum here.

    Alternatively, you may want to try fully uninstalling and deleting the plugin and doing a fresh install in case there is a problem with saved data within the plugin.

    Best regards,
    Louis

Viewing 1 replies (of 1 total)

The topic ‘Twitter Feed Stuck on old posts’ is closed to new replies.