Two banners showing?!
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Hi,
I’m experiencing trouble with Cookiebot – I’ve enabled the slide-in banner at the bottom of the screen and that worked fine. Now, however, TWO banners suddenly show upon entry of the site. The slide-in one, and a pop-up that I never enabled. Both disappeared when I turned off the banners in settings so I’m pretty sure the new pop-up originates from the Cookiebot plug-in.
How do I get the pop-up to disappear? It’s making the site pretty inaccessible!
Hope you can help me out with this 🙂
The page I need help with: [log in to see the link]
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Hi @sinaasappel
Thanks for reaching out!
The banner that is popping up is not from Cookiebot. It set’s a cookie called “euconsent”, whereas Cookiebot sets a cookie called CookieConsent. Can you provide us a list of all plugins you have installed, so that we can better help you solve this issue?
Also, I can see that the script for your new popup is hosted at mediavine – did you try out a cookie consent solution they provide, or? One of the scripts on your site, which is hosted at mediavine, is looking for the the “euconsent” cookie:
https://scripts.mediavine.com/cmp-f9b2c27dd253a4f49eb877e5c2fd3c307ca5cf50.js
If you are looking to integrate Cookiebot with the IAB framework, then have a look at this article:
https://support.cookiebot.com/hc/en-us/articles/360007652694-Cookiebot-and-the-IAB-Consent-Framework
We have created an issue to add IAB to our WordPress plugin.
https://github.com/CybotAS/CookiebotWP/issues/10
It should be ready in a week or two. If you can’t wait, then you’ll have to deactivate the banner (from the settings in the plugin), and add the banner script (uc.js) manually to header.php, with the data-framework=”IAB” attribute, as described in the linked article from the previous answer.
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