two comment boxes what am I doing wrong please

  • gary_sweetman

    (@gary_sweetman)


    9 years, 3 months ago

    Hi,

    I installed this earlier but it wasn’t compatible with my theme, a bit of a cheeky ask but I would really appreciate it if you could give any hints on how to find the classes and ID’s on my theme I tried looking in firefox developer tools but tried what I thought was right but it still had two reply boxes the comment plus box which I could enter text, etc. into but couldn’t submit. and the plain one below it which I could still use and submit.

    I know it’s something that I’m doing wrong but it has me stumped so I’ve had to disable it for now unfortunately.

    My website is https://maxzi.co.uk if you would be kind enough to take a look to tell me what I need to put into the custom ID & class fields to get it working I would be very grateful.

    Regards
    Gary

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter gary_sweetman

    (@gary_sweetman)

    9 years, 3 months ago

    I tried having another look and still cannot get it to work, I would seriously appreciate any help which could be offered (if any), thanks.

    Plugin Author Neosnc

    (@neosnc)

    9 years, 3 months ago

    Hi Gary, looking at your theme most of the IDs look standard. Using the web inspector of Chrome or Firefox you can try comparing your theme’s WordPress IDs with a standard WordPress theme like Twenty Sixteen or Seventeen.

    If you’d like to send me a test account with permission to configure the plugin I can take a look to see if I can spot the issue. I signed upon your website as [email protected].

    Thread Starter gary_sweetman

    (@gary_sweetman)

    9 years, 3 months ago

    Hi,

    Many thanks, I have updated your account to an administrator so now if you log in you can see the admin area and re-enable and update the plugin.

    If you would please let me know once you’ve had a chance to look at it I can then downgrade your membership level.

    Thank you
    Gary

    Plugin Author Neosnc

    (@neosnc)

    9 years, 3 months ago

    I’ve looked at your site comments and the editor is functioning properly. There’s nothing wrong with your theme or IDs but the layout is customized. The edit button and more comments elements need some styling work to position them properly.

    You will need some CSS understanding to accomplish this but you can use the custom classes section to add a class to the edit button. Position the edit button absolute with right:31px and bottom:-5px or so. That leaves the view more comments element overlapping which would need to be moved down as well.

    Since every theme has different layouts the plugin tries to be as none intrusive as possible. Beyond that the CSS classes are there to add specific styles to fit to your theme.

    Thread Starter gary_sweetman

    (@gary_sweetman)

    9 years, 3 months ago

    Hi Kentaro,

    Thank you for taking a look and yes the edit function seems to work and only needs styling for existing comments.

    However this still leaves the problem with there being two reply and comment boxes with the mce editor not working using the standard comment submit button but the bottom box (without mce) does.

    Which was why I thought it may be a theme clash or a setting that I was missing by it not replacing the existing comment form?

    If it is a theme clash I will just need to go without as I have done far too much customisation to change themes.

    Please see the image

    Two Reply Box Example

    Plugin Author Neosnc

    (@neosnc)

    9 years, 3 months ago

    I took another look at your site Gary and it doesn’t appear you’re doing anything incorrectly. For some reason when WP Editor Comments Plus is activated, two #comment textarea elements are being added to the page. This should not be the case but I’ve looked through the code and cannot see why it is happening. It’s possible that another plugin is conflicting with it somehow and creating this issue or it very well could be a bug in my code of which I’m not sure what. Disabling Ajaxify comments didn’t seem to make any difference either.

    The only suggestion I can make is to try disabling all plugins except WP Editor Comments Plus and see if the issue persists. If it does then the issue is with WP ECP and possibly combined with the theme. Sorry to see you’re having this issue when you’ve clearly set things up properly. Let me know if you decide to pursue this further and find any more clues to the duplicate textarea boxes.

    Cheers,
    Kentaro

    • This reply was modified 9 years, 3 months ago by Neosnc.
    Thread Starter gary_sweetman

    (@gary_sweetman)

    9 years, 3 months ago

    Hi Kentaro

    I tried disabling all of my comment related plugins one by one but still no luck unfortunately so I have had to leave this off I’m afraid.

    Thank you for taking a look anyway!

    Gary

Viewing 7 replies - 1 through 7 (of 7 total)

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