two custom fields do not display

  • nsantos

    (@nsantos)


    5 years ago

    Hello, how is everything?
    I downloaded the plugin “Salon Booking” version 5.6.2 for tests, in the tests everything worked normally, then thinking that everything was fine we realized a very important detail that I need your help to find the solution.
    When creating two custom fields for the checkout, when accessing the application via the web in the Google Chorme browser on a windows 10 operating system, the two custom fields are presented perfectly. However, when accessing the same web application in the Google Chorme browser on an Android operating system on a smartphone everything works, but the two custom fields do not display for this access. This was very strange. What could be causing this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dimitri Grassi

    (@wordpresschef)

    5 years ago

    Hi,

    could you share the URL of your booking page where we can see these custom fields?

    Thread Starter nsantos

    (@nsantos)

    5 years ago

    Yes, follow the link => http://www.ijoin.com.br/site/booking/

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    5 years ago

    Did you set those fields as “Hide on check-out” ?

    Thread Starter nsantos

    (@nsantos)

    5 years ago

    The custom fields are not defined as hide, as it can be seen that when accessing via web in the browser of a windows 10 operating system it displays the custom fields “ANAC Code” and “Selected Category”, however when accessing via web in the browser of a Android operating system, these camos are not displayed;
    Follow a link to view the fields:

    link => https://bit.ly/3ykqXnm

    Thread Starter nsantos

    (@nsantos)

    5 years ago

    Hello how are you? Will we have any updates on my question? Thank you for your attention.

Viewing 5 replies - 1 through 5 (of 5 total)

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  • 5 replies
  • 2 participants
  • Last reply from: nsantos
  • Last activity: 5 years ago
  • Status: not resolved