Two-Factor Authentication not Working!

Hi @affendi,

Some plugin conflicts can cause this. You can check for plugins with known conflicts here: https://www.wordfence.com/help/advanced/plugin-theme-conflicts/

If that’s not the case for you, can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

Thanks,
Margaret

Hi @affendi,

Excellent, thank you for letting me know! I’ll mark this topic resolved, but please feel free to open a new topic if you need any help in the future!

Thanks,
Margaret