two-factor authentication problem on portal https://www.wordfence.com/

  • Resolved condorex

    (@condorex)


    1 year, 9 months ago

    Hi, my old cell phone is broken and I had an authentication app for Two-Factor Authentication.
    Now I have a new smartphone but I don’t understand how I can authenticate myself in your portal to enter my dashboard.
    Thanks for your cooperation

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfmargaret

    (@wfmargaret)

    1 year, 9 months ago

    Hi @condorex,

    Thanks for reaching out! If you don’t have the recovery codes stored, please send an email to lockout @ wordfence . com and provide the email address or username that is associated with the account so that we can assist you further.

    Thanks,
    Margaret

Viewing 1 replies (of 1 total)

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