Hi,
1. This is more of feedback. Once the user is logged in to the website, then what is the idea behind asking his/her Name and email id again? This could be misleading sometimes. The actual flow should have been that once the user is logged in, his/her name and email should be fixed/non-editable and only the message text area should be editable. Please let me know if you are already planning to fix this.
– Thanks for your valuable suggestion and sure i will pass this to our product management team where they will analyse about this feature.
2. This one is related to an error I am seeing while submitting the “Contact this listing owner” form. I have enabled the reCaptcha and it works fine at other places like new listing etc but when submitting the form here, it keeps on throwing this error – “Sorry! Please try again.” I have tried it in all browsers, cleared cache and cookies etc but still, it doesn’t work. Please resolve this problem as well. (y)
– We checked your site link by registering an account in it. But still we can’t able to view your contact form. I assume that you have disabled it. But we assume that this issue is not due to Captcha. Kindly check the below solution,
Contact form emails uses a lightly altered header where this is not possible with other outsent emails.
1. Kindly make sure both the sender and receiver are not the same person(email). I mean, you’re the AD owner and you’re trying to contact yourself using the same email address.
2. [OR] Did you installed any plugin recently that handle emails. We use WordPress’s built-in wp_mail() and chances are a plugin in your website modifying the email headers sent out using this method and email clients have trouble reading them.
3. [OR] I believe the emails are in your SPAM folder. Install a plugin named “Log Emails”, then try the same again. Then, visit the “Tools => Log Emails” menu from your WordPress dashboard and check if there any email content logged there. If you can see some content here, then our plugin has sent the email but the receiver has some problem accepting the emails from your server. it’s highly possible that the mail has been kidnapped or killed after that. If you can check the log of your mail server, it could give you some clues. Spam filter often causes this kind of problem.
You must be using Yahoo. Try using a different email account(Gmail) and see if the email receives now. Atleast in your SPAM folder. If you can see email in other email accounts, I would recommend using a professional SMTP service like SENDGRID.
Thanks
