This appears to be caused by the Storefront Product Hero. Did you perhaps start to add a Product Hero to that page but then didn’t complete it?
Are you using the Product Hero on another page?
To test this out, you can deactivate the storefront Product Hero plugin and see if that bar goes away on that page. If so, then we’ll know the issue is related to that and can proceed from there.
Thanks Melinda. I’ll go take a look at settings today. Thanks for the tip!
I removed the storefront parallax hero and storefront product hero plug-ins completely.
The secondary bar remains on sub category pages with 3 or fewer listings. It disappears as soon as a fourth product is part of the sub cat page. I’m fairly sure this was what was happening prior to removing the two plugins.
Any further thoughts on how to clean this up?
Any help is continuously appreciated!
Hi there @ezbc
The secondary bar remains on sub category pages with 3 or fewer listings. It disappears as soon as a fourth product is part of the sub cat page. I’m fairly sure this was what was happening prior to removing the two plugins.
Any further thoughts on how to clean this up?
I visited your site, and the page you mentioned, https://dev.charlesmusic.com/product-category/reed-tying-thread/ and I am not seeing the 2 scroll bars to the right. Have you been able to resolve this issue?
Link to image: http://cld.wthms.co/bxwXEv
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This reply was modified 7 years, 4 months ago by
AJ a11n.
Hi @amandasjackson
The site is now at http://www.charlesmusic.com (no dev).
The issue remains unresolved. I edited category listings with fewer than 4 entries to ‘hide’ the effect.
A similar issue occurs on the right side of the header for a brief instant when refreshing the page.
I think it has something to do with how I’ve set height parameters somewhere. I’m still searching for the answer!
Job a11n
(@jobthomas)
Automattic Happiness Engineer
Hi @ezbc – I’ve looked at your site again, and I don’t see this either, it seems like you’ve been able to find the issue, so we’ll mark this as resolved. Have a great day!
