• Resolved mtomlin

    (@mtomlin)


    Hi there,

    Somehow I have managed to install two instances of WooCommerce, though only one is activated. I am hesitant to go through with a delete for the deactivated instance of WooCommerce in case it deletes all my WooCommerce settings. I thought it would be better to come here and ask what to do so that I don’t lose all the hard work I’ve done to date. The following shows the details for both on my plugins page:

    WooCommerce
    Settings | Deactivate | Edit
    An e-commerce toolkit that helps you sell anything. Beautifully.
    Version 2.4.7 | By WooThemes | View details | Docs | API Docs | Premium Support
    There is a new version of WooCommerce available. View version 2.4.12 details or update now.

    WooCommerce
    Activate | Edit | Delete
    An e-commerce toolkit that helps you sell anything. Beautifully.
    Version 2.4.7 | By WooThemes | View details
    There is a new version of WooCommerce available. View version 2.4.12 details or update now.

    The following is what I see when I click ‘Delete’ ONLY for the deactivated instance:
    Delete Plugins
    You are about to remove the following plugins:

    WooCommerce by WooThemes (will also delete its data)
    WooCommerce by WooThemes (will also delete its data)
    Are you sure you wish to delete these files and data?

    As WooCommerce appears twice, does that mean my activated version will be deleted as well? How do I get rid of the deactivated one?

    Many thanks,

    Mel

    https://ww.wp.xz.cn/plugins/woocommerce/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor royho

    (@royho)

    You can delete one of them via FTP or your hosting file manager so no data will be deleted if you do it this way.

    Thread Starter mtomlin

    (@mtomlin)

    Thank you so much for your help! That’s sorted it out now 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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