• Resolved spudder

    (@spudder)


    Using version 2.1.3

    Facebook feed is not displaying and getting the following error:

    Error: An unexpected error has occurred. Please retry your request later.
    Type: OAuthException
    Code: 2

    Site is configured to use the facebook page id and NOT the access token. The facebook page id works fine of the Smash Balloon demo site, yet not on my site… Confused!

    System Info

    PHP Version: 5.4.33-1~dotdeb.0

    Web Server Info: nginx/1.7.4

    PHP allow_url_fopen: Yes

    PHP cURL: Yes

    JSON: Yes

    https://ww.wp.xz.cn/plugins/custom-facebook-feed/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hey spudder,

    Could you send me a link to the page where you’re displaying the feed so that I can take a look? Just to confirm, you’re not using your own Access Token in the plugin, correct?

    John

    Thread Starter spudder

    (@spudder)

    Hello John,

    http://www.foodbloggerconnect.com

    Yes, that is the correct, the optional box ‘Enter my own Access Token’ is unchecked.

    Additionally, when performing ‘Test connect to Facebook API’ it returns the following: {“error”:{“message”:”Error validating application. Application has been deleted.”,”type”:”OAuthException”,”code”:190}}

    Plugin Author smashballoon

    (@smashballoon)

    Hey spudder,

    I’m able to see the Facebook feed at the bottom left of your page now. Is everything working correctly for you again? It may have just been that the error from version 2.1.2 was cached by your site even after you upgraded to version 2.1.3.

    Let me know whether everything looks good on your end or whether you still need support.

    John

    Thread Starter spudder

    (@spudder)

    Yes, I can see posts displaying now. Presumably it was a caching issue as you suggested. Thank you for taking the time to have a look.

    Plugin Author smashballoon

    (@smashballoon)

    No problem, happy to help!

    John

Viewing 5 replies - 1 through 5 (of 5 total)

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