TypeError: (0 , h.getQueryExcludedScreensUrlUpdate) is not a function

Resolved bartimex
(@bartimex)

10 months, 4 weeks ago

Hi everyone,

I’m experiencing a critical issue on my WooCommerce admin panel after updating WordPress and WooCommerce to their latest versions. When I try to access the WooCommerce admin, I get the following error:

TypeError: (0 , h.getQueryExcludedScreensUrlUpdate) is not a function

This completely breaks the admin interface, making it impossible to manage my store properly.

Viewing 9 replies - 1 through 9 (of 9 total)

Moses M. (woo-hc)
(@mosesmedh)

10 months, 4 weeks ago

Hi @bartimex,

Thanks for reaching out. I understand how frustrating this must be, especially as it’s affecting your ability to manage your site through the admin area.

Please go to WooCommerce > Status > Logs and check if there are any fatal error entries. If there are, open the most recent one, copy the content, and share it using gist.github.com. Also, kindly take a screenshot of the admin page where you’re seeing the error and upload it to snipboard.io, then share the link here.

Thread Starter bartimex
(@bartimex)

10 months, 4 weeks ago

https://snipboard.io/JK71IR.jpg
Thread Starter bartimex
(@bartimex)

10 months, 4 weeks ago
https://snipboard.io/o0lJA8.jpg

Also in the payments i have fully white screen without any options:
https://snipboard.io/d3DfGt.jpg
- This reply was modified 10 months, 4 weeks ago by bartimex.
Moses M. (woo-hc)
(@mosesmedh)

10 months, 4 weeks ago

Hi @bartimex,

Thanks for getting back. Kindly copy the complete error message shown in the screenshot and share it via gist.github.com. Also, go to WooCommerce > Status > Logs, open the most recent fatal error log, copy its content, and share that in a separate gist as well.

If you’re not comfortable using GitHub, feel free to use Pastebin or even paste the content into a Google Doc and share the link instead—whichever works best for you.

edwardanil
(@edwardanil)

10 months, 4 weeks ago

I have the same issue as well.
https://gist.github.com/anilcelexsa/2f1033cede4d2008087567206ad323a4

Also in the payments settings page, it does not show any of the payment gateway options.

And in developer console, the URL
https://smartdeals.ky/wp-json/wc-admin/settings/payments/providers?location=KY&_locale=user
is giving 404 error and the response JSON is

{"code":"rest_no_route","message":"No route was found matching the URL and request method.","data":{"status":404}}

It was working until I updated WordPress and WooCommerce, recently.

Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

10 months, 4 weeks ago

Hi @edwardanil

I understand that you have a somewhat similar problem.

However, per forum best practices shown here, it is advised that you create a new thread so that we can address your issue(s) separately.

You can create a new thread here: https://ww.wp.xz.cn/support/plugin/woocommerce/#new-topic-0 and make sure to include as much information as you can.

Thanks for understanding!

edwardanil
(@edwardanil)

10 months, 3 weeks ago

Ok. Got it, Thank you.

Will do that in the future.

Just wanted to inform that when I cleared the browser cache and reloaded the admin pages, this issue went away.

Mahfuzur Rahman
(@mahfuzurwp)

10 months, 3 weeks ago

Hi @bartimex,

Thanks so much for letting us know, that’s really helpful! Clearing the browser cache can definitely resolve issues like that, and your experience might help others running into the same thing. 🙌

Plugin Support Chris Moreira – a11n
(@chrism245)

10 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

If you have a few minutes, we’d love if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘TypeError: (0 , h.getQueryExcludedScreensUrlUpdate) is not a function’ is closed to new replies.