TypeError: undefined is not an object evaluating ‘v.enabled_payment_method_ids.

  • harmonikuk

    (@harmonikuk)


    2 days, 8 hours ago

    I cannot access the payments info on my website, it keeps saying Oops.

    The message given is

    TypeError: undefined is not an object (evaluating ‘v.enabled_payment_method_ids.filter’)

    bf@https://harmonik.co.uk/wp-content/plugins/woocommerce-payments/dist/index.js:2:617181 Suspense Pe@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:179992 div div me@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:174356 div Rac@https://harmonik.co.uk/wp-includes/js/dist/components.min.js:9:124298 SlotFillProvider@https://harmonik.co.uk/wp-includes/js/dist/components.min.js:9:125069 w@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js:1:2006 Pn@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:241531 O@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:143434 P@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:142942 a@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:137399 @https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:244104 WithPluginsHydration(Component)@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js:2:157155 WithOptionsHydration(WithPluginsHydration(Component))@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js:2:158234 WithSettingsHydration(WithOptionsHydration(WithPluginsHydration(Component)))@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js:2:155045 WithSettingsHydration(WithSettingsHydration(WithOptionsHydration(WithPluginsHydration(Component))))@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js:2:155045 WithCurrentUserHydration(WithSettingsHydration(WithSettingsHydration(WithOptionsHydration(WithPluginsHydration(Component)))))@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/data/index.js:2:156270 Fn@https://harmonik.co.uk/wp-content/plugins/woocommerce/assets/client/admin/app/index.js:2:244838

    All plugins are up to date as is the theme. I have tried disabling all other plugins and to use a standard generic theme. This doesnt resolve the issue.

    Here is the status report

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 10.7.0
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.9.3
    Log Directory Writable: ✔
    WP Version: 7.0
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: –
    WP Environment Type: production
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    Server Architecture: Linux 4.18.0-553.107.1.lve.el8.x86_64 x86_64
    PHP Version: 8.3.31
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 8.20.0
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 8.4.8-cll-lve
    Max Upload Size: 2 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    attachment: 123
    custom_css: 1
    nav_menu_item: 9
    page: 11
    post: 1
    product: 11
    revision: 40
    shop_order: 16
    wp_global_styles: 1
    wp_navigation: 1
    wpforms: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (10) ###

    All-In-One Security (AIOS): by TeamUpdraft
    DavidAnderson – 5.4.7

    aThemes Blocks: by aThemes – 1.1.4
    aThemes Starter Sites: by aThemes – 1.1.9
    WooPayments: by WooCommerce – 10.8.0
    WooCommerce PayPal Payments: by PayPal – 4.0.4
    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 5.12.1
    WooCommerce: by Automattic – 10.7.0
    Wordfence Security: by Wordfence – 8.2.2
    WP Fastest Cache: by Emre Vona – 1.4.9
    WPForms Lite: by WPForms – 1.10.0.5

    ### Inactive Plugins (0) ###


    ### Dropin Plugins () ###

    maintenance.php: maintenance.php

    ### Must Use Plugins (1) ###

    aios-firewall-loader.php: by  –

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    Enabled Features: analytics
    marketplace
    order_attribution
    site_visibility_badge
    remote_logging
    email_improvements
    blueprint
    point_of_sale


    ### Logging ###

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 28 KB

    ### WC Pages ###

    Shop base: #27 - /shop/
    Cart: #28 - /cart/ -  Contains the [woocommerce_cart] shortcode
    Checkout: #29 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
    My account: #30 - /my-account/ -  Contains the [woocommerce_my_account] shortcode
    Terms and conditions: ❌ Page not set

    ### Theme ###

    Name: Botiga
    Version: 2.4.4 (update to version 2.4.5 is available)
    Author URL: https://athemes.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    Theme type: Classic theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### WooPayments ###

    Version: 10.8.0
    Connected to WPCOM: Yes
    WPCOM Blog ID: 205843942
    Account ID: acct_1KsqjJ2Ekri4Kttr
    Payment Gateway: Enabled
    Test Mode: Disabled
    Dev Mode: Disabled
    Enabled APMs: card
    WooPay: Not eligible
    Apple Pay / Google Pay: Enabled (product,cart,checkout)
    Fraud Protection Level: advanced
    Enabled Fraud Filters: AVS Verification,International IP Address,IP Address Mismatch
    Multi-currency: Disabled
    Auth and Capture: Disabled
    Support Phone: +448002461465
    Documents: Enabled
    Logging: Disabled

    ### WooCommerce PayPal Payments ###

    Onboarded: ✔
    Branded only: ✔
    Shop country code: GB
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔
    Pay Later messaging available in country: ✔
    Webhook status: ✔
    PayPal Vault enabled: –
    ACDC Vault enabled: –
    Logging enabled: –
    Reference Transactions: ✔
    Used PayPal Checkout plugin: –
    Subscriptions Mode: Disabled
    PayPal Shipping Callback: ✔
    Apple Pay: –
    Google Pay: –
    Fastlane: –

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    analytics-scheduled-import
    product-block-editor
    experimental-iapi-mini-cart
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: product-data-views
    experimental-blocks
    experimental-iapi-runtime
    coming-soon-newsletter-template
    minified-js
    product-pre-publish-modal
    products-catalog-api
    settings
    async-product-editor-category-field
    product-editor-template-system
    use-wp-horizon
    rest-api-v4

    Daily Cron: ✔ Next scheduled: 2026-05-26 01:44:15 +00:00
    Options: ✔
    Notes: 255
    Onboarding: completed

    ### Action Scheduler ###

    Complete: 979
    Oldest: 2026-04-24 12:30:11 +0000
    Newest: 2026-05-25 08:28:32 +0000

    Failed: 27
    Oldest: 2023-02-15 07:00:03 +0000
    Newest: 2025-10-28 16:14:54 +0000

    Pending: 23
    Oldest: 2026-05-25 10:00:13 +0000
    Newest: 2026-05-31 03:00:14 +0000


    ### Status report information ###

    Generated at: 2026-05-25 08:40:31 +00:00
Viewing 1 replies (of 1 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    2 days, 6 hours ago

    Hi there!

    Thanks for sharing the detailed error and context.

    I can understand your concern the error you’re seeing indicates a JavaScript issue in the WooCommerce Payments interface, specifically related to payment method data not being loaded correctly (enabled_payment_method_ids.filter).

    Based on the error details, this seems to be related to the WooPayments extension.

    Could you please create a support request in the dedicated forum here:
    https://ww.wp.xz.cn/support/plugin/woocommerce-payments/

    Please note that in this forum we only provide support for core WooCommerce functionality, while WooPayments is handled by their dedicated support team.

    They will be best able to investigate this issue further and help you resolve it.

Viewing 1 replies (of 1 total)

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