• Resolved jkgbs

    (@jkgbs)


    Hi,

    I have changed the auction expiry date to 30th September 2022, which is saving in the backend, but still showing as expired on frontend, also when I go to change date calander not bringing up October or future months only September can you help asap please

    Thanks
    Jane

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jkgbs

    (@jkgbs)

    Hi, can you also tell me how to reactivate expired listing, it says that that feature is available but when I try to do it by changing the date in edit product it still shows as expired on the front end.

    Thanks
    Jane

    Plugin Author Nitesh

    (@nitesh_singh)

    Hi @jkgbs ,

    First, auction products are not like simple products. They have a unique status which is stored inside the database and if any auction expires then the status is marked as expired and changing the end date wont reactivate. We will take this feedback where end date should be disabled so that admin does not get confused.

    Second, if you are looking to reactivate the auction product then manual and automatic relist features exist in our Ultimate Auction: Pro Plugin (our PRO version).

    Regards,
    Nitesh

Viewing 2 replies - 1 through 2 (of 2 total)

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