Ultimate Member MailChimp bug

  • Resolved eugedigo

    (@eugedigo)


    6 years, 10 months ago

    Hi Calum,

    Firstly I’d like to thank you and your team for the plugin, great work 🙂

    I think we’ve spotted a bug in the Ultimate Member – MailChimp extension.

    If you tick the “Enable this MailChimp list” box it will break the /my-account/view-subscription/ page.

    Here are the details of the error: PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 9223372036854775840 bytes) in /nas/content/live/website/wp-content/plugins/um-mailchimp/includes/core/class-mailchimp-func.php on line 461

    We fixed it by adding the following before the offending code
    if (is_string($_mylists) && $_mylists === ”) {
    $_mylists = [];
    }

    Hope that helps.

    Best regards,

    Eugene

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    6 years, 10 months ago

    Hi @eugedigo,

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the ww.wp.xz.cn website.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Thank you for supporting Ultimate Member with your purchase!
    Regards.

    Thread Starter eugedigo

    (@eugedigo)

    6 years, 10 months ago

    Hi @ultimatemembersupport,

    Thanks for getting back to us.

    We indeed using a premium extension but it belongs to our client so we have no direct access to their account hence the message here.

    We are “happy” with the fix we put in place, I flagged it more for your benefit.

    Best regards,

    Eugene

Viewing 2 replies - 1 through 2 (of 2 total)

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