Unable to activate plugin

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author storeapps

    (@storeapps)

    5 years, 3 months ago

    Hi Tony,

    Would like to update you that the Smart Manager plugin by default requires WordPress ‘administrator’ user-level access.

    So, as per the issue faced by you, it seems that the WordPress user account used by you does not have proper administrator privileges and hence you are unable to access the Smart Manager page.

    Request you to kindly create a test WordPress user with an ‘administrator’ user role and then try to access the Smart Manager page using the same and do let us know your views.

    Thread Starter tony.venneri

    (@tonyvenneri)

    5 years, 1 month ago

    It works only with “admin” user. I have other user with admin profile where I have the error before.
    Is there any check on username?

    Plugin Author storeapps

    (@storeapps)

    5 years, 1 month ago

    Hi Tony,

    Thank you for getting back to us.

    No, there is no check at the ‘username’ level for the Smart Manager access.

    It could be that the other user would not be having proper ‘administrator’ user role capabilities and hence would be unable to access Smart Manager.

Viewing 3 replies - 1 through 3 (of 3 total)

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