Unable to add plugin

  • craigsheppard

    (@craigsheppard)


    10 years, 2 months ago

    I’m trying to add jetpack into my website but I am unable to as it does not recognise my username/password. I think that the problem is that I was able to use my email address as my username (I thought that would be good so I wouldn’t forget it). Now when I try to connect to Jetpack it doesn’t recognise the username.

    Just to be clear, I wasn’t allowed to get onto the forum with that name either and had to re-register with a new name, which I did. I see that I am not allowed to change my username.

    What can I do about this?
    Thanks
    Craig

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    10 years, 2 months ago

    Jetpack is asking for a WordPress.com account, which is completely separate from how you log in to your WordPress site.

    Since Jetpack brings WordPress.com features to your self-hosted ww.wp.xz.cn site, it requires a WordPress.com account, much like how a plugin which brought Facebook features to your site would require a Facebook account.

    Are you able to log in at https://wordpress.com/ ? If not, please feel free to register for a WordPress.com account so you can use Jetpack.

    Almost all of Jetpack’s features make use of heavy processing power (Photon the image CDN, related posts indexing), heavy database usage (stats), or require connections to third-party systems that can be very complicated to setup by yourself (Publicize’s automated sharing to social networks, email subscriptions, etc).
    They take care of that all on WordPress.com’s server cluster so your hosting provider doesn’t suspend you for using excessive resources.

    In order to do any of that, they need a WordPress.com account.

    To clear up any confusion, WordPress.com and ww.wp.xz.cn are two different entities: https://codex.ww.wp.xz.cn/WordPress_vs_WordPress.com

    WordPress.com has complete documentation and support contacts at https://support.wordpress.com/

Viewing 1 replies (of 1 total)

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