Unable to click Submit button using Fluent Support

  • morrisonfirestick

    (@morrisonfirestick)


    4 months ago

    Hi everyone,

    I’m unable to click the submit button on the support page to log into Fluent support. I’ve disabled the LiteSpeed plugin, and when I disable the Cloudflare Turnstile plugin, the submit button works fine. I’ve already created a new turnstile widget in the Cloudflare dashboard with no positive results.

    Any suggestions?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter morrisonfirestick

    (@morrisonfirestick)

    3 months, 4 weeks ago

    I should note that this did work a few weeks ago. Something changed and now the submit button is not clickable. If I disable the turnstile plugin, the button becomes clickable again.

    Thread Starter morrisonfirestick

    (@morrisonfirestick)

    3 months, 2 weeks ago

    Can anyone help? I inspected the page and am receiving these errors in the console:

    JQMIGRATE: Migrate is installed, version 3.4.1
    api.js?render=explicit:1 [Cloudflare Turnstile] Nothing to remove found for the provided container.
    b @ api.js?render=explicit:1Understand this warning
    normal?lang=auto:1 Request for the Private Access Token challenge.
    normal?lang=auto:1
    normal?lang=auto:1 Note that ‘script-src’ was not explicitly set, so ‘default-src’ is used as a fallback.
    OK @ normal?lang=auto:1Understand this error
    normal?lang=auto:1 The resource https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/cmg/1 was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as value and it is preloaded intentionally.Understand this warning
    normal?lang=auto:1 The resource https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/cmg/1 was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as value and it is preloaded intentionally.Understand this warning
    normal?lang=auto:1 The resource https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/cmg/1 was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as value and it is preloaded intentionally.Understand this warning
    normal?lang=auto:1 The resource https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/cmg/1 was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as value and it is preloaded intentionally.Understand this warning

    Thread Starter morrisonfirestick

    (@morrisonfirestick)

    3 months, 2 weeks ago

    Rolling back the Simple CAPTCHA Alternative with Cloudflare Turnstile from 1.37.0 back to 1.36.1 has fixed the problem temporarily.

    Any input please?

Viewing 3 replies - 1 through 3 (of 3 total)

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