Unable to complete Site Kit Setup with Error Request parameter is empty

  • Resolved anopened01

    (@anopened01)


    1 year, 5 months ago

    I am using Site in one of my three sites in a shared server. My other two sites installed in same server working fine with Site Kit. However, in this particular site, I am getting this error : Error: Request parameter is empty: propertyIDs. Please try again.

    Please check this screenshot https://snipboard.io/Sj6KL0.jpg

    I am not sure if it is hosting related issue as my other sites with Site kit in server are working fine. The console shows some errors as you can see in the above screenshot. I am just a layman and I am unable to solve this issue myself. Please help me.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    1 year, 5 months ago

    Thanks for reaching out @anopened01, and sharing details of your experience. To ensure you can select the correct property and data stream, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  .
    2. If you disconnect the Google Analytics module (Site Kit > Settings > Analytics > Edit > Disconnect Analytics from Site Kit) from within Site Kit, and connect once more from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear. 
    3. If you select a different Google Analytics account, and select an existing property, are you able to complete set up? This will help indicate any issue at Google Analytics property level.

    Let me know if you have any questions with the above.

    Thread Starter anopened01

    (@anopened01)

    1 year, 5 months ago

    Hi

    My Site Health information is large and your google form is not accepting it and letting me submit it. It is saying that it is too large. So I just pasted the first para of the site health info in the Google form and please let me know how can I send rest of it? Please make a new field as attachment in the form so that I can submit it as a .txt file. How does it sound? Please let me know soon.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 5 months ago

    @anopened01 If the site health is too large to share to the private form, you could share it as a .txt file via a Google drive link. Alternatively you could share the site health output to this thread but I appreciate that you may wish to keep this information private.

    Plugin Support James Osborne

    (@jamesosborne)

    1 year, 5 months ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)

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