Unable to create Admin Order

  • Jason Houge

    (@jasonhouge)


    3 months ago

    Nearly all of my orders are created on the backend for my clients.

    I use Decimal Product Quantity to be able to charge for variable time (work by the hour). Currently, with the plugin active, I can build the order but I cannot send it to a client. Nothing happens when I click on update, or when I choose an order status. After disabling the plugin, I am able to send the order as expected.

    Current WordPress: 6.9.1
    PHP: 8.3
    Current Decimal Product Quantity: Version 20.64

    Otherwise, It’s a fabulous plugin! cheers

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Jason Houge

    (@jasonhouge)

    3 months ago

    In Console, I see this error when trying to update/save/send the order:

    An invalid form control with name='order_item_qty[353]' is not focusable.
    <input type="number" step="1" min="1" autocomplete="off" name="order_item_qty[353]" placeholder="0" value="1.5" data-qty="1.5" size="4" class="quantity">

    Plugin Support WPGear-Support

    (@supportwpgear)

    3 months ago

    Hi Jason Houge!

    I couldn’t replicate your problem.

    1. Create Order
    2. Add Product 1
    3. Add Product 2
    4. Edit Quantity Product 1, Edit Quantity Product 2
    5. Fill Billing Fields.
    6. “OrderAction” -> “Send order detail to customer”.
    7. Update.
    ——————–
    Result:
    Order updated.
    Email sending OK.

    What other Woo plugins do you use?

    What happens if you try to edit an Order placed in the normal way?

    *The current version of the plugin “Decimal Product Quantity for Woocommerce” will not work correctly if the pages: Cart, Checkout, Order – have a block structure.

    You can use for example, plugin: “Classic Editor”.

    Also, you can try a plugin “Block Manager” for control of Blocks.
    ShortCode for Cart page: [woocommerce_cart]
    ShortCode for Checkout page: [woocommerce_checkout]

    Thread Starter Jason Houge

    (@jasonhouge)

    2 months, 4 weeks ago

    Thanks for the quick response.
    I do not use a block editor.

    Step 6 in your list is where it halts. No action happens.
    Step 7 also no action
    As a result, Step 5 does not save

    What happens if you try to edit an Order placed in the normal way?
    As in from the front end? We don’t have any orders from the front end.

    Other Woo plugins:
    Active Products Tables for WooCommerce
    Advanced Coupons for WooCommerce Free
    Advanced Shipment Tracking for WooCommerce
    BEAR – Bulk Editor and Products Manager Professional for WooCommerce
    Cart Abandonment Recovery for WooCommerce
    Custom Order Statuses for WooCommerce
    Custom Product Tabs for WooCommerce
    Decimal Product Quantity for WooCommerce
    Easy Duplicate Woo Order
    Easy Product Bundles for WooCommerce
    Extra Price Fields for Woocoomerce
    Gravity Forms
    Markup by Attribute for WooCommerce
    Minimum Maximum quantity & Minimum Order amount for WooCommerce Pro
    Order Status Control for WooCommerce
    Prevent Customers To Cancel WooCommerce Orders
    Sequential Order Numbers for WooCommerce
    StellarPay – Stripe Payment Gateway for WooCommerce
    SysBasics Customize My Account for WooCommerce
    Tax Exemption for WooCommerce (PRO)
    TrackShip for WooCommerce
    WooCommerce Product Add-ons
    WooCommerce Tax (previously WooCommerce Shipping & Tax)

    Thanks!

    • This reply was modified 2 months, 4 weeks ago by Jason Houge.
    Plugin Support WPGear-Support

    (@supportwpgear)

    2 months, 4 weeks ago

    That’s interesting.
    I’ll try checking compatibility with some of the Plugins on your list.

    Thread Starter Jason Houge

    (@jasonhouge)

    2 months, 4 weeks ago

    Thank you, very much appreciated!

    This should be everything and their versions:

    Admin Menu Editor: by Janis Elsts – 1.15

    Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.7.1.1

    PublishPress Capabilities: by PublishPress – 2.32.0

    Classic Editor: by WordPress Contributors – 1.6.7

    Classic Widgets: by WordPress Contributors – 0.3

    Custom Order Statuses for WooCommerce: by Nuggethon – 1.5.2

    Customer Reviews Collector for WooCommerce: by Trustindex.io – 4.7.3

    SysBasics Customize My Account for WooCommerce: by SysBasics – 3.8.5

    Easy Duplicate Woo Order: by wizbee IT – 2.6.3

    Easy Product Bundles for WooCommerce: by Product Bundles Team – 6.16.0

    Customer Email Verification for WooCommerce: by WPFactory – 3.1.9

    Gravity Forms: by Gravity Forms – 2.9.28

    Markup by Attribute for WooCommerce: by MarkTomlinson – 4.5.0

    Order Status Control for WooCommerce: by Bright Plugins – 1.2

    Minimum Maximum quantity & Minimum Order amount for WooCommerce Pro: by Pi Websolution – 1.3.4.47

    Active Products Tables for WooCommerce: by realmag777 – 1.0.7

    StellarPay - Stripe Payment Gateway for WooCommerce: by StellarWP – 1.9.1

    Tax Exemption for WooCommerce (PRO): by Elliot Sowersby RelyWP – 2.5.1

    TrackShip for WooCommerce: by TrackShip – 1.9.9.1

    CTX Feed: by WebAppick – 6.6.23

    Advanced Shipment Tracking for WooCommerce: by zorem – 3.9

    BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 1.1.6

    Cart Abandonment Recovery for WooCommerce: by Brainstorm Force – 2.1.0

    Prevent Customers To Cancel WooCommerce Orders: by Tyche Softwares – 1.2

    Extra Price Fields for Woocoomerce: by Webholics – 2.0.1

    WooCommerce Gravity Forms Product Add-Ons: by Element Stark – 3.3.26

    WooCommerce Product Add-ons: by WooCommerce – 6.4.7

    WooCommerce Tax: by WooCommerce – 3.5.0

    WooCommerce: by Automattic – 10.5.2
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